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Activate email on a mobile device

Activate email on a mobile device

Select your device:

Android
Apple iPhone or iPad

Getting started

  • Activate / Add a line to your Mobility Business Account
  • Mobility service terms
  • What is an eSIM voucher?

Learning

  • Device balances
  • Replace your phone or change your SIM card
  • Trade in your mobile phone
  • NFC Mobile Payments
  • Wellness Messenger FAQs
  • TELUS Bring-It-Back explained
  • Install the My TELUS app
  • Bring Your Own Device (BYOD) activations: Frequently asked questions
  • TELUS device recycling information

Troubleshooting

  • Troubleshoot problems with your phone battery
  • Mobile phones and tablet repair
  • TELUS Device Care
  • TELUS Device Checkup app explained
  • Unlock your TELUS mobile device
  • Suspend service for a lost or stolen device
  • Prevent malware, viruses and Trojans on your mobile device
  • End-of-life device repair

Interesting articles

  • Recycle your mobile device

Troubleshooting

  • Mobile phones and tablet repair

Interesting articles

  • Samsung Galaxy Watch FAQ

Getting started

  • TELUS Drive+ explained

Learning

  • Set up data notifications for Drive+

Troubleshooting

  • Troubleshooting issues with TELUS Drive+

Getting started

  • TELUS Alexa Skill explained

Getting started

  • Set up your mobile hotspot
  • Huawei E8372 mobile internet key

Getting started

  • How to change your rate plan
  • Change your mobile phone number
  • Transfer your phone number to a new device or account
  • TELUS IP Relay Service
  • TELUS Relay Service
  • 2-year term plan vs. Bring Your Own Device plan
  • TELUS Mobility rate plans and eligibility
  • Call Control

Learning

  • How to use VoLTE
  • Conference calls on your mobile device
  • Call forwarding on your mobile device
  • Favourite numbers on your mobile device
  • Wi-Fi Calling for Apple and Android devices
  • Wi-Fi Calling FAQ
  • TELUS Call Display+ explained
  • Facebook on your mobile device
  • Enhanced 911 (e911)
  • Wireless Public Alerting FAQ

Troubleshooting

  • Troubleshoot: Can't make or receive phone calls

Getting started

  • Photo and video messaging
  • Useful iMessage information
  • Tips on Identifying Spam
  • Report a spam message
  • Message pricing
  • Group picture and video messaging
  • iMessage spam reporting

Learning

  • Determine the number of text messages sent and received
  • Send and receive text messages internationally
  • Android Next-Gen Messaging explained
  • Political campaign-related text messages

Troubleshooting

  • 3 steps to fix your text message issues
  • 3 steps to fix your picture & video message issues
  • iMessage de-registration
  • Fix your iMessage problems

Interesting articles

  • Sending text messages to landlines no longer supported
  • Delete unwanted iMessages

Getting started

  • Set-up and tips for travelling with your mobile device

Learning

  • Understanding how you will be charged while travelling
  • Make a call or send a text when travelling
  • Easy Roam: Frequently asked questions
  • Canada-US Plan: Frequently asked questions
  • Understanding roaming charges on your bill
  • Mobile network coverage for international travel

Troubleshooting

  • Troubleshoot mobile phone problems when travelling

Getting started

  • Set up mobile voicemail
  • Record and manage voicemail greetings on mobile devices
  • Retrieve your mobile voicemail messages
  • Select your mobile voicemail language
  • Instant Voicemail

Learning

  • Receive voicemails as text messages or emails
  • Visual voicemail for iPhone
  • Visual voicemail for Android

Troubleshooting

  • How to reset or change a business voicemail password

Getting started

  • Activate LTE
  • Activate mobility data
  • FAQ: Data proration
  • Activate email on a mobile device
  • Download the Business Connect Mobile App
  • Set up your TELUS Smart Hub

Learning

  • Adding Fast Passes and data top-ups
  • Canada-US Plan: Frequently asked questions
  • Automatic data block notifications
  • Set Up Data Usage Notifications

Troubleshooting

  • Activate data on your Android device
  • Activate data on on iPhone or iPad

Interesting articles

  • Delete unwanted iMessages
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We acknowledge that our work spans many Territories and Treaty areas and that our head office is located on the unceded territories of the  xʷməθkʷəy̓əm (Musqueam),  Sḵwx̱wú7mesh (Squamish) and  Sel̓íl̓witulh (Tsleil-Waututh) Nations. We are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about  TELUS’ commitments to Reconciliation.
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We acknowledge that our work spans many Territories and Treaty areas and that our head office is located on the unceded territories of the  xʷməθkʷəy̓əm (Musqueam),  Sḵwx̱wú7mesh (Squamish) and  Sel̓íl̓witulh (Tsleil-Waututh) Nations. We are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about  TELUS’ commitments to Reconciliation.
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