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Activate email on a mobile device

Activate email on a mobile device

Select your device:

Android
Apple iPhone or iPad

Getting started

  • Activate your mobile device
  • Mobility service terms
  • What is an eSIM voucher?

Learning

  • Device balances
  • Replace your phone or change your SIM card
  • Trade in your mobile phone
  • NFC Mobile Payments
  • Wellness Messenger FAQs
  • TELUS Bring-It-Back explained
  • Install the My TELUS app
  • Bring Your Own Device (BYOD) activations: Frequently asked questions
  • TELUS device recycling information

Troubleshooting

  • Troubleshoot problems with your phone battery
  • Mobile phones and tablet repair
  • TELUS Device Care
  • TELUS Device Checkup app explained
  • Unlock your TELUS mobile device
  • Lost or stolen mobile device
  • Prevent malware, viruses and Trojans on your mobile device
  • End-of-life device repair

Interesting articles

  • Recycle your mobile device

Troubleshooting

  • Mobile phones and tablet repair

Interesting articles

  • Samsung Galaxy Watch FAQ

Getting started

  • TELUS Drive+ explained

Learning

  • Set up data notifications for Drive+

Troubleshooting

  • Troubleshooting issues with TELUS Drive+

Getting started

  • TELUS Alexa Skill explained

Getting started

  • Set up your mobile hotspot
  • Huawei E8372 mobile internet key

Getting started

  • How to change your rate plan
  • Change your mobile phone number
  • Transfer your phone number to a new device or account
  • TELUS IP Relay Service
  • TELUS Relay Service
  • 2-year term plan vs. Bring Your Own Device plan
  • TELUS Mobility rate plans and eligibility
  • Call Control

Learning

  • How to use VoLTE
  • Conference calls on your mobile device
  • Call forwarding on your mobile device
  • Favourite numbers on your mobile device
  • Wi-Fi Calling for Apple and Android devices
  • Wi-Fi Calling FAQ
  • TELUS Call Display+ explained
  • Facebook on your mobile device
  • Enhanced 911 (e911)
  • Wireless Public Alerting FAQ

Troubleshooting

  • Troubleshoot: Can't make or receive phone calls

Getting started

  • Photo and video messaging
  • Useful iMessage information
  • Tips on Identifying Spam
  • Report a spam message
  • Message pricing
  • Group picture and video messaging
  • iMessage spam reporting

Learning

  • Determine the number of text messages sent and received
  • Send and receive text messages internationally
  • Android Next-Gen Messaging explained
  • Political campaign-related text messages

Troubleshooting

  • 3 steps to fix your text message issues
  • 3 steps to fix your picture & video message issues
  • iMessage de-registration
  • Fix your iMessage problems

Interesting articles

  • Sending text messages to landlines no longer supported
  • Delete unwanted iMessages

Getting started

  • Set-up and tips for travelling with your mobile device

Learning

  • Understanding how you will be charged while travelling
  • Make a call or send a text when travelling
  • Easy Roam: Frequently asked questions
  • Canada-US Plan: Frequently asked questions
  • Understanding roaming charges on your bill
  • Mobile network coverage for international travel

Troubleshooting

  • Troubleshoot mobile phone problems when travelling

Getting started

  • Set up mobile voicemail
  • Record and manage voicemail greetings on mobile devices
  • Retrieve your mobile voicemail messages
  • Select your mobile voicemail language
  • Instant Voicemail

Learning

  • Receive voicemails as text messages or emails
  • Visual voicemail for iPhone
  • Visual voicemail for Android

Troubleshooting

  • How to reset or change a business voicemail password

Getting started

  • Activate LTE
  • Activate mobility data
  • FAQ: Data proration
  • Activate email on a mobile device
  • Download the Business Connect Mobile App
  • Set up your TELUS Smart Hub

Learning

  • Adding Fast Passes and data top-ups
  • Canada-US Plan: Frequently asked questions
  • Automatic data block notifications
  • Set Up Data Usage Notifications

Troubleshooting

  • Activate data on your Android device
  • Activate data on on iPhone or iPad

Interesting articles

  • Delete unwanted iMessages
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