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Web access for voicemail explained — For TELUS Business customers

How to use My TELUS to set up web access for voicemail

You can access your voicemail messages and manage your settings on the web.

To set up your Web access:

  1. If you have not yet set up your mailbox, you must dial
    *
    98
    and complete the tutorial which includes creating your mailbox passcode

  2. Access your
    web inbox

  3. Enter your
    user ID
    (your 10 digit phone number.)

  4. For first time login:

    • You will automatically be routed to your web inbox

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