View and download your bill

View and download your current bill

1. Log in to My TELUS

2. From your Overview page, scroll to the Your Bills tile

3. Select the desired account, if applicable

4. Select Download current PDF bill to download your current bill

   

Note: The download will start automatically when selecting the link. You can then typically find the bill in your Downloads folder, depending on your computer settings.

Download all past monthly bills

1. Log into My TELUS

2. From your Overview page, scroll to the Your Bills tile

3. Select the desired account, if applicable

4. Select Download all past PDF bills to download up to 18 months of bills at once

   

Note: The downloads will be automatically started when selecting the link. You can then typically find the bill in your Downloads folder, depending on your settings.

Download a single past monthly bill

Note: This feature is currently only available for TELUS Business Mobility customers.

1. Log into My TELUS

2. Select the Billing tab

   

3. Select the desired account, if applicable

4. Scroll to the Past Bills section

5. Select the desired month to download a PDF of your bill

   

Note: The download will be automatically started when selecting the month. You can then typically find the bill in your Downloads folder, depending on your computer settings.

TELUS Business customers can currently download Business Mobility bills through the My TELUS App:

View and download your current bill

1. Log in to the My TELUS app on your device

2. Select the Billing tab

   

3. Your current bill details will be displayed on screen:

   • Mobility Services: A bar will visually display base plan charges, additional charges and taxes

     

4. Scroll down and select Download Bill (PDF)

   

   Tip: Android users who are presented with the message “Allow my account to access photos and media and files on your device” must select Allow to proceed with the download

5. Once the download is complete, select the bill you wish to open

   • If you are an IOS/Apple user, you will be advised to go to the Files folder on your device to locate the downloaded bill. If you are unable to easily locate it in the files, search for Bill

   • If you are an Android user, you will find the downloaded bills in My Downloads or Files folder. As a plus, a notification should appear indicating that a PDF file has been downloaded to your device. You can also select this to view your bill

   Note: These are general steps. You may need to search how to access downloaded files for your particular device if these steps do not apply.

Download past monthly bills

1. Log in to the My TELUS app from your device

2. Select the Billing tab

   

3. Select Transaction & Bill History

   

4. Select Bill History to access your past 18 monthly bills

   

5. Select each month you wish to download or choose Select All to to download all bills for a single year

   

6. Select Download

   

   Tip: Android users who are presented with the message “Allow my account to access photos and media and files on your device” must select Allow to proceed with the download

7. Once the download is complete, select the bill you wish to open

   • If you are an IOS/Apple user, you will be advised to go to the Files folder on your device to locate the downloaded bill. If you are unable to easily locate it in the files, search for Bill

   • If you are an Android user, you will find the downloaded bills in My Downloads or Files folder. As a plus, a notification should appear indicating that a PDF file has been downloaded to your device. You can also select this to view your bill

Note: These are general steps. You may need to search how to access downloaded files for your particular device if these steps do not apply.

Note: Keep in mind that downloading PDF bills will make use of data unless you are on Wi-Fi.

You can also view and download your current bill using My TELUS Bill Analyzer.