Call Forward for your Office Phone

This article applies to your Office Phone. If you are looking to use the feature on your TELUS Mobility phone please visit Call forwarding for your mobile device.

To activate

1. From your office phone, dial *72 or #72. Listen for three beeps followed by a dial tone
2. Dial the destination number
3. Answer the call from the destination number and hold the line for 5 to 10 seconds to activate the feature

Note: If the line is busy or goes unanswered, hang up and repeat the process 2 minutes later.

To deactivate

1. From your office phone, dial *73 or #73
2. Listen for 2 beeps
3. Hang up

To activate

1. From your office phone, dial *72, *79 or 79#
2. Hang up

To deactivate

1. From your office phone, dial *73 or 73#
2. Hang up

Notes:

• Once a number is set, it can only be changed by contacting TELUS. Service charges may apply
• If the destination number is long distance, charges will apply

Incoming calls can be automatically forwarded to a predetermined number when the line is unanswered. The predetermined number is chosen when you order the service and is set up by TELUS.

To activate

1. From your office phone, dial *92
2. Listen for 2 beeps
3. Hang up

To set the number of rings

1. From your office phone, dial *94
2. Listen for 3 beeps, then a dial tone
3. Enter the number of rings the caller hears before the call is forwarded (from 2 to 9)
4. Listen for 2 beeps,
5. Hang up

To deactivate

1. From your office phone, dial *93
2. Listen for 2 beeps
3. Hang up

Incoming calls can be automatically forwarded to a predetermined number when the line is in use. The predetermined number is chosen when you order the service and is set up by TELUS.

To activate

1. From your office phone, dial *90
2. Listen for 2 beeps
3. Hang up

To deactivate

1. From your office phone, dial *91
2. Listen for 2 beeps
3. Hang up