Sign up for pre-authorized payments / Update payment info in your My Telus App

1. Log in to the My TELUS app on the device using the username and password required for telus.com/mytelus
2. Select Billing using the menu found across the bottom of the page
3. Select Set up pre-authorized payments or Update Payment Info
4. Select Bank Account OR Credit Card
5. Enter the following information:

• For a Bank Account:
  • Transit Number
  • Institution Number
  • Account Number
    
    Note: Select Need Help to see the location of these details on a cheque.
• For a Credit card:
  • Cardholder name
  • Card number
  • Expiry date
  • Three-digit Card Security Code (CSC)

6. Review and check the box to accept the terms
7. Select Next

A confirmation screen will appear advising it may take a bill cycle to take effect. If there is a balance owing you will be prompted to pay the bill.

Note: To add or update via My TELUS online portal, see How to add your pre-authorized payment information