Domain Manager FAQs

How to access the TELUS Control Panel for your web hosting account

Where can I manage my domain name?

Your domain name can be managed through the TELUS Control Panel using the new Domain Manager application. If you do not have your login credentials, please select Forgot Password.

What is the Domain Manager?

The new Domain Manager application allows you to manage your domain name as you would have with the previous “Manage Your Domain” login. Within the Domain Manager, you can:

  • Change your domain’s Whols information
  • Update privacy settings
  • Lock your domain to prevent it from being transferred to another registrar
  • Modify name servers
  • Update zone files
  • Request the Extensible Provisioning Protocol (EPP) code to authorize the transfer of your domain name
  • Manage domain renewals

Where can I find the Domain Manager?

The new Domain Manager application is accessible from the Quick Access section of the TELUS Control Panel.

Who do I contact if I need help with my domain name or the Domain Manager?

Our Shared Hosting Technical Support team is available 24/7/365 and can be reached at 1-866-292-8144, option 1.

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