How to figure out if a suspicious message received on your device is spam

Identifying spam

Be suspicious of email received from people or organizations that you don’t know. If you have not interacted with them, it is unlikely anything they send to you will be legitimate
Don’t always trust emails with a URL, especially if they are shorteners imbedded which makes it hard to tell where it really goes
Be suspicious of unopened attachments included in messages from business organizations
Never give information which is being requested by email, such as login credentials. If you’d like to follow-up for more information, go directly to the company’s website and contact them through there
Verify the email domain to ensure that it matches the company that the email claims to be sent from

Pro-tips:

Install TELUS Security Online to protect your devices
Regularly check your junk mail folder so that you can retrieve any email messages that are valid. Right click to mark it as “not spam” to improve the filtering going forward
Unsubscribe from unwanted email distribution lists

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