Set up TELUS email on your computer using Outlook 2016
Learn how to set up your TELUS email
Not your email client?
- Open Outlook 2016
- If you have not previously setup an account in Outlook:
- You will see a welcome message, click Next
- On the next screen select Yes , and click Next
- If you have previously setup another account in Outlook
- Click File , found at the top left of the screen
- From the left pane, select Info
- Select +Add Account
- Select Manual setup or additional server types
- Fill out the following information:
- Your Name: This is what others will see when you email them
- Email Address: Your TELUS email address
- Account Type: IMAP
- Incoming Mail Server: imap.telus.net
- Outgoing Mail Sever: smtp.telus.net
- User Name: Your email account username (usually your email address)
- Password: Your TELUS email password
- Check the Remember password check box
- Click More Settings…
- Under the Outgoing Server tab
- Check the box next to My outgoing server (SMTP) requires authentication
- Select Log on Using
- User Name: Your email account username (usually your email address)
- Password: Your TELUS email password
- Check the Remember password check box
- Check the Require Secure Password Authentication (SPA) check box
- Under the Adv anced tab
- Incoming server (IMAP): 993
- Use the following type of encrypted connection: SSL/TLS
- Outgoing server (SMTP): 465
- Use the following type of encrypted connection: SSL/TLS
- Click Ok
- Click Next if required
- Outlook will run its checks and attempt to login to the email server
- If you receive an error message, ensure your TELUS password is correct by logging in to TELUS email
- Follow the steps under Password reset if you forgot your password