Retrieve your Wi-Fi password (Actiontec V1000H or V2000H + Extender)

What to do if you’ve forgotten your Wi-Fi network username or password

To find your Wi-Fi network name and password, locate your modem and find the details as below:

If you are using a TELUS extender the Wi-Fi network name for this will be the same as the one found on your modem with -2.4 or -5 on the end of the network name. The password will also be the same.

If you have previously changed the Wi-Fi name or password and no longer remember it, you will have to reset your modem.

Note: Resetting your modem will revert your customized network name and password to the network name and password on the device label.

If you are simply looking to change your Wi-Fi name or password and know your current one, visit Change your Wi-Fi name or password.

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