Retrieve your mobile voicemail messages
Instructions for listening to your voicemail messages
From your mobile device
- Dial 1 + your 10-digit phone number + Send
- When prompted, enter your password
- Follow the voice prompts
Note: Regular airtime charges apply. If you're calling within Canada, retrieving your voicemail messages is a toll-free call. If you're in the U.S. or elsewhere, roaming and long distance charges will apply.
From a landline:
- Enter your 10-digit phone number (local). If long distance, enter 1 first
- Press * to interrupt greeting
- Enter your password
- Follow the voice prompts
Note: If you’re calling long distance to retrieve your messages, long distance charges will apply.
Download the handy TELUS Voicemail Quick Reference Guide for feature reference and helpful tips.