How to reset or change a business voicemail password
As a business customer, your plan includes voicemail. If you are experiencing issues with your enhanced voicemail, visual voicemail or voicemail to text features, please contact us via Chat below. On this page, you will find how to:
Reset a voicemail password
You may need to reset a voicemail password if you’re assigning a phone number to a new employee or if the password has been forgotten.
There are ways to do this without having to speak to an agent.
Change your mobile voicemail password
If you want to change your password, you can do so from your My TELUS portal (as per the reset a voicemail password steps above), from your mobile phone or from a landline phone.
Voicemail Quick Reference Guide
Download the TELUS Voicemail Quick Reference Guide for feature reference and helpful tips.