Make a 3-way call on your office phone
Step-by-step instructions for making a 3-way call, plus pricing information
Add a third party to your call
- Ask your first caller to hold
- Press your receiver, link or flash button for one second
- Listen for three short beeps, followed by a dial tone
- Dial the number of the third person
- When he or she answers, press your receiver, link or flash button to establish your three-way connection
- If the third person's line is busy or there is no answer, press your receiver, link or flash button twice to return to the person on hold
- If one of the people you have called hangs up you can continue to talk with the other caller. Everyone is disconnected when you hang up
Notes:
- The initiator of a 3-way call will be billed for all applicable long-distance charges
- If 3-Way Calling is not part of your Home Phone package, it will cost $3 per use up to a maximum of $15 a month
If you need more help using 3-Way Calling, call the Calling Features Helpline at 1-800-663-8131 and follow the voice prompts.
Troubleshoot 3-Way Calling
- Your account may have a pay-per-use block on it. This will prevent you from using any features that are pay-per-use. Log in to your account and check whether you have a pay-per-use block added. You can contact us to get this block removed
- If it appears the problem is with your telephone, consider getting it checked where you purchased it
- From the front of the phone, check for any buttons marked link or flash. You should use those buttons to start a 2-way call
- Try unplugging the power adapter of the telephone, and plug it back in again
- If more than one telephone is available in the home, try making a 3-way call from each handset
- If it appears the problem is with your phone, consider getting it checked where you purchased it