How to use a Duress Code
Duress codes are used when you are being forced to operate your security system against your will.
You can set up a duress code to transmit a silent alarm to the central monitoring station. Use the duress code when someone is forcing you to operate your security system against your will.
Swipe down from the top of your screen to access the settings menu
Select Advanced Settings
Type in your master code
Select User Management
Select the pencil icon to edit your Duress user settings
Enter a new four digit code as the new duress code. This should be different from your master code. Select OK
To confirm the duress code, type in the 4 digit code from the previous step
While the system is armed, you can type in your secret Duress code to send a silent signal to the monitoring center
The operator may still come on 2-way voice over the system (if applicable), but they will also dispatch emergency response