How to pay your business bill

Pay easily through your online portal. You can choose to pay by Credit Card, Visa Debit Card or through the bank.

1. Log in to My TELUS. If you don’t have an account, register now

2. If you have multiple accounts, locate the one on you would like to make a payment

3. Select Pay Bill

4. Complete and submit the online form

For a Step By Step Guide with instructional screenshots, click here.

Making Payment on the go has never been easier.

1. Download the free My TELUS mobile app

2. Log in to your app

3. If you have multiple accounts, locate the one you’d like to make a payment

4. Select Pay Bill

5. Follow the on-screen prompts

For a Step By Step Guide with instructional screenshots, click here.

You can pay your TELUS business bill easily from within the Bill Analyzer.

1. Log into My TELUS. If you don’t have an account, register now

2. Launch Bill Analyzer

3. Choose which account to pay.

4. Click on Pay Statement

For more detailed information about paying through Bill Analyzer, click here.

Save time by using our IVR (Interactive Voice Response) to pay your bill with a credit card. A fast and easy way to pay with no wait time.

For Business Mobility Services, call

• *227 from your TELUS mobility phone or

• 1-800-777-1888 from any other phone

  • select the Make a payment with your credit card option

For Business Wireline and other Services, call

• 310-2255 from your TELUS landline or

• 1-888-811-2500 from any other phone

  • select the Make a payment with your credit card option

Using our self-serve IVR, you can also:

• Check your account balance

• Add/change pre-authorized payment details

• Notify us of a payment

Once you’ve set up pre-authorized payments, you’ll never have to worry about paying your bill on time.

You can make your payments by credit card, Visa Debit or through your bank account.

1. Log in to My TELUS. If you don’t have an account, register now

2. If you have multiple accounts, locate the one for which you’d like to set up payments

3. Select Set up pre-authorized payments

4. Complete and submit the online form

For a more detailed Step by Step Guide about the many ways to sign up for pre-authorized payments, click here

You can now also set up pre-authorized payments from your My TELUS App.

For a Step By Step Guide with instructional screenshots from within the My TELUS App, click here

Note: It may take up to one full billing cycle for pre-authorized payments to take effect. If you have a balance due, we recommend that you make a one-time credit card payment to avoid late charges.

1. Log in to your bank’s website.

2. Add the appropriate payee:

• The payee name for Business Mobility Services is TELUS Mobility.

• The payee name for any Other Business Services is TELUS Communications Inc

1. Make sure the correct account number is entered*

Note: You'll need your TELUS account number, found on your bill or Client Service Agreement. *Learn more about where to find your account number here.

Please ensure to write the account number* associated with the payment on the front of the cheque or money order. (one cheque/money order per account number)

Ensure the cheque or money order in made out to:

• TELUS Mobility.Mobilite for Business Mobility Services

• TELUS Communications Inc for Business Wireline and other business services

You will find the addresses to send your cheque or money order below.

Note: Allow 7 business days for mail delivery and processing time when Canada Post is not experiencing delays.

Once the mailed payment is received by TELUS, payments are processed and applied to accounts within 24 hours.

*More on how to locate your account number here

MoneyGram is a service provided by Canada Post that allows you to pay your bills at participating Postal outlets.

1. Go to your nearest participating postal outlet

2. Make a cash or debit payment

3. Provide the Canada Post representative with the following information:

4. • Name of the company to be paid:

   • • TELUS MOBILITY for Business Mobility services

     • TELUS Communications for Business Wireline and other services

   • Your TELUS account number*

*More on how to locate your account number here

 Locate the nearest postal outlet and find the list of services provided at canadapost.ca

Note: This is a service that is provided by Canada Post and as such, the fees are at their discretion. Be advised that fees cannot be waived or credited by TELUS.

Pay your TELUS account or security deposit at Money Mart. 

1. Visit a Money Mart location to pay their bill using either cash or debit card.

2. Provide the Money Mart agent with the following information:

3. • Your Name

   • Name of the company to be paid

   • • TELUS MOBILITY for mobility services

     • TELUS Communications for all wireline and other Business services

   • Your TELUS account number*

4. The Money Mart agent will provide you with a copy of the transaction.

5. You can then report a payment to us

*More on how to locate your account number here.

Money Mart locations can be found at moneymart.ca.

You can always pay your bill at your local bank or financial institution. 

1. Please present your bill or remittance slip to the teller 

2. Ensure the correct payee is selected:

3. • TELUS MOBILITY for Business Mobility services

   • TELUS Communications for Business Wireline and other business services

4. Ensure that the correct account number is entered.*

Allow 5 days for the payment to be processed.

Locate a bank or financial institution near you.

*More on how to locate your account number here.

You can also pay your bill at your TELUS store. (Credit card or visa debit card only) 

Simply present your bill, remittance slip or account number* along with a valid piece of picture ID at your local TELUS branch.

You must be the account manager in order to proceed in store.

Note: The agent in store will not be able to call the account owner to validate information. The authorized names must be on file before going in store to pay.

Locate a store near you.

*More on how to locate your account number here.