How to change your add-ons

Learn how to change your add-ons easily from your My TELUS portal without having to wait on the phone. View your available add-ons by following the simple steps below.

1. Log into your telus.com/mytelus profile

2. Select the Mobility Plans & Devices tab

How to change your add-ons - Devices tab

3. If there is more than one account linked to the profile, you will be prompted to select the account you want to view and make changes for:

 How to change your add-ons - Select account

4. Select the Subscriber you wish to modify

How to change your add-ons - Select sub

5. Select the appropriate option based on what you’re looking to do:

  • Manage your add-ons

 How to change your add-ons - Manage add-ons

6. View your current add-ons and choose new ones with the tabs shown below to navigate the various types of options available.

Note: You will only be able to view options that are available for your type of account and plan

How to change your add-ons - Optional

7. Select Continue to Review to review the final details of the changes before making them final.

How to change your add-ons - Continue to review

8. Review the summary and select Confirm changes

How to change your add-ons - Confirm

9. Wait for confirmation that your transaction was successful. You will also receive a confirmation email.

How to change your add-ons - Successfully changed

10. If you scroll down, you will be able to see a handy overview of what to expect on your next bill.

How to change your add-ons - What's next?


Did this article solve your problem?

Search Support