Enable Smart Wi-Fi on your Advanced Wi-Fi modem

Until now, you’d have to manually switch between 2.4 GHz and 5 GHz frequencies to get the best out of your network and your modem. But TELUS Smart Wi-Fi technology does all this for you, so you never have to lift a finger.

By enabling TELUS Smart Wi-Fi , you will no longer see your individual 2.4G or 5G networks, as they will now appear as one consolidated network. Your dual networks will still be working, but TELUS Smart Wi-Fi technology allows your modem to automatically switch your devices between the 2.4 GHz and 5 GHz frequencies. This feature provides the optimum frequency for each device at any given time.

In order to upgrade to Smart Wi-Fi, you must first confirm that you have an Advanced Wi-Fi modem. If the sticker on your modem says "TELUS Wi-Fi Modem - T3200M," then you are ready to enable Smart Wi-Fi!

The easiest way to enable Smart Wi-Fi is by resetting your Advanced Wi-Fi modem. Learn how to reset your device.

Note: Resetting your modem will revert your customized network name and password to the default network name and password on the device label.

If you are unable to reset your Advanced Wi-Fi modem or wish to maintain the custom settings please use the Modem User interfaced detailed below:

1. Open up a browser from the device
2. In the Address bar type 192.168.1.254 and press enter. This should take you to the home screen of the Advanced Wi-Fi modem
3. In the upper right hand corner there will be an option to “Log in to make changes to the modem's settings”
4. Enter your Admin username and password. If you do not have a username and password, use the default credentials on the black label located near the base of the modem. If those do not work, please use the reset method
5. Once logged in, click on the Wireless Setup icon near the top of the page
6. In the menu on the left side of the screen, click SmartSteering
7. In the main screen select Enable then click on the Apply button to save changes
8. To change your Network name (SSID), click on Basic Settings in the left menu
9. Under "SSID name," type in the name you want to see broadcast as your home network
10. Under “Security Key Type” select Use Custom Key/Passphrase. In the space below type in what you want your wireless password to be
11. At the bottom, select Apply to save changes
12. You may now connect wireless devices to your custom network name using the password you set above