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Create a new user extension
As an admin, you can create and delete a user extension by following these steps.
Create a user extension
New user seat add-ons will be automatically placed in the Unassigned user list. To create a new user extension from this list:
From
Voice Manager
, select
Users
>
User List
>
Unassigned Extensions
Select one of the unassigned extensions from the available list
Select the setup method:
Fill out the required fields
(name, email address, preference language, etc.)
Select
Save & Enable
.
The new extension will now be moved to the
Users with Extensions
list.
Note
: If there are no unassigned extensions available on the list, you can either
delete an existing user
that is no longer needed (see following instructions) or
contact us
to order more user seats.
Resend an invite
From
Voice Manager
, select
Users
>
User List
>
Users with Extensions
Hover over the desired extension and select the
three vertical dots
under the
Action
column
Select
Resend Invite
.
Delete/unassign a user extension
From
Voice Manager
, select
Users
>
User List
>
Users with Extensions
Hover over the desired extension and select the
three vertical dots
under the
Action
column
Select
Delete
.
Note
: Performing this action will not cancel a user but simply move it to the
Unassigned Extensions
list. If you wish to cancel a user, please
contact us
.
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