Change your mobile phone number
Change your number within the same province, free of charge, using My TELUS.
Log in to My TELUS
Select Plans & Devices
Select Device
From the Manage your device section, select Manage your phone number
Select Find a new number to search from a pool of our available numbers OR Transfer your phone number to swap an existing number from another service provider
Follow the steps presented, filling out all necessary fields
Once you've completed the steps, your phone number has been changed. The new number will be active within 15 minutes
Once active, power your phone off and back on
Place a test call to ensure your new number is working properly
