Setup Voicemail And Greeting

Users and Admins can customize what callers hear as your extension's voicemail greeting.

I am a Business Connect user

From Voice Manager

  1. Click Settings > Messages > User Hours or After Hours

  2. Click Edit Under Voicemail Greeting

  3. Change Set Greeting to Custom and select the method to record

    1. Over the Phone

    2. Computer Microphone

    3. Importing

  4. If you are editing a previously recorded greeting, click the Red Record button and then select your method to record

  5. Once recording is uploaded click Done

I am a Business Connect Admin

From Voice Manager

  1. Click Users > select the Users Extension > Messages > User Hours or After Hours

  2. Click Edit Under Voicemail Greeting

  3. Change Set Greeting to Custom and select the method to record

    1. Over the Phone

    2. Computer Microphone

    3. Importing

  4. If you are editing a previously recorded greeting, click the Red Record button and then select your method to record

  5. Once recording is uploaded click Done


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