Turn off “Press 1 to Answer” announcement
This option allows you to hear an announcement when your extension or phone is called. This is helpful for identifying how you should answer the phone.
I am a Business Connect User
From Voice Manager
In the Voice Manager, click Settings > Call Handling & Forwarding > Settings
Click Edit Under Incoming Call Information > Play Announcement
Change for Direct Calls to Never > Save
I am a Business Connect Admin
From Voice Manager
In the Voice Manager, click Users > select the Users Extension > Call Handling & Forwarding > Settings
Click Edit Under Incoming Call Information > Play Announcement
Change for Direct Calls to Never > Save
Note: This option cannot be turned off when receiving calls through a call queue to a non Business Connect phone number.