Business Connect Service Terms

TELUS Business Connect™ Service Terms

These TELUS Business Connect Service Terms (the “ Service Terms”), together with the Business Connect Customer Service Agreement (the “CSA”) and TELUS’ Privacy Commitment (found at telus.com/privacy) (the “TPC”), form the entire agreement between TELUS and the Customer (as defined in the CSA) with respect to the Business Connect Services to be provided by TELUS to the Customer. The CSA, these TELUS Business Connect Service Terms and TELUS’ Privacy Commitment are collectively referred to hereunder as the “Agreement”. Capitalized terms that are used but not defined herein shall have the meaning given to them in the CSA.

Within these Business Connect Service Terms are Section A (General Terms and Conditions – TELUS Business Connect Services) and Section B (General Terms and Conditions - TELUS Business Connect Contact Centre Service). The service specific terms pertaining to TELUS Business Connect Services and TELUS Business Connect Contact Centre Services are set forth in subsections A.1 and B.1, respectively. 

If there is any conflict or inconsistency between any of the documents which form the Agreement, such conflict or inconsistency shall be resolved in accordance with the following order of priority, with the lower numbered documents superseding the higher numbered documents, but only to the extent necessary to resolve the conflict or inconsistency: 1) TELUS’ published rate plans, 2) Section A (General  Terms and Conditions – TELUS Business Connect Services), Section B (General Terms and Conditions – TELUS Business Connect Contact Centre Services),  3) subsections A.1 and B.1, respectively  4) TELUS’ Privacy Commitment, and 5) the CSA.

The Customer acknowledges and agrees that TELUS may use third parties (“ Authorized Service Providers”) to assist it in providing some part of or all of the Services, and the Customer agrees that certain rights, benefits, privileges and protections given to TELUS under this Agreement shall, where indicated, also be granted to the Authorized Service Providers.

The Customer acknowledges and agrees that, from time to time, TELUS may amend these Service Terms in its sole and absolute discretion, and TELUS will post these amended Service terms on its website. The Customer’s continued use and enjoyment of the Services after any amendment of the Service Terms shall be deemed to constitute its acceptance of such amended Service Terms.

Continue to SECTION A: GENERAL TERMS AND CONDITIONS – TELUS Business Connect Services


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