Managing Business Connect service outages

Learn how to check if your Business Connect services are experiencing any outages and actions you may take when outages arise.

Simply visit telus.com/cloudphonestatus to check if your account is affected by a current Business Connect service outage.

If you are affected by a reported outage, you can log into My TELUS and submit a Support Request for Technical Support with Business Connect to receive assistance within 48 hours.

If you require immediate assistance, please call Business Connect Technical Support and select option 3.


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