Managing Business Connect service outages

Learn how to check if your Business Connect services are experiencing any outages and actions you may take when outages arise.

Simply visit to check if your account is affected by a current Business Connect service outage.

If you are affected by a reported outage, you can log into My TELUS and submit a Support Request for Technical Support with Business Connect to receive assistance within 48 hours.

If you require immediate assistance, please call Business Connect Technical Support and select option 3.

Did this article solve your problem?

Search Support