You're currently in Business Support. For help with a consumer service, visit our
Personal Support page.

Changing the amount of rings for inbound calls — For TELUS Business customers

Business Connect users and Admins can increase or decrease the amount of rings you and the caller will hear before calls are sent to voicemail

I am a Business Connect User

  1. Click
    Settings
    >
    Call Handling & Forwarding

  2. Under the call handling list, Change the
    Ring For
    time on the phones you wish to edit >
    Save
    .

I am a Business Connect Admin

  1. In the Voice Manager, click
    Users
    > Select the user  >
    Call Handling & Forwarding

  2. Under the call handling list, change the
    Ring For
    time on the phones you wish to edit >
    Save
    .

As admin, you can change the greeting that is heard when calling the main number. Learn how to
add or change a company greeting for an office phone
.

Did this article solve your problem?

Yes
No

Related articles

Change the batteries in your Qolsys equipment

Important new features and updates for TELUS Business Connect 25.2 release

Information for getting started with the TELUS Secure Business system

Version #2- May 9, 2024

TELUS Business General Terms & Service Terms

Learn about accessibility at TELUS