Approving a My TELUS member profile access
On this page, the account manager can learn how to grant access to new users.
To approve access, follow these steps:
- Log in to your My TELUS
- Select My Profile
- Under My Accounts, select Add, remove or manage subscribers
- On the insert featuring all pending access requests, select Set Up Access on the requests you wish to approve, as seen below:
- Assign a role to the user, as seen below. This will control the user's range of privileges on the account. Learn more about user privileges
- Assign phone numbers
Note: It is optional to assign a phone number to a manager. However, it is mandatory to assign at least one phone to a member, as this determines what phone(s) the member will be able to access on My TELUS. - Select Confirm Access or Decline Access, as seen below:
Note: If you would like to cancel an account or service, please contact us.