Change your rate plan

Log in to My TELUS

Select the Plans & Devices tab

If there is more than one account on the profile, select the desired account. You can also enter your account number in the Find your account field

Select the desired subscriber, if applicable. You can also enter your name in the Search for a subscriber field

Select Change your plan

• Note: You will only be able to view plans that are available to you without additional fees, according to how far into your contract your device is

• Note: If you don't see promotional or other desired plans, it's possible your account is not yet eligible for them. You may also incur additional fees when changing to such plans. Please contact us for more details

Select your desired plan using the tabs to navigate the available options

Select Continue to add-ons to proceed with the plan change

Review your current add-ons and purchase new add-ons using the tabs to navigate the available options

Select Continue to review to review a summary of the changes

When ready, select Confirm changes to continue

Once completed, you'll be shown a confirmation that your transaction was successful. You will also receive a confirmation email

You can also scroll down the page to see a helpful overview of what to expect on your next bill in the What's next? section

Log in to the My TELUS app

Select Plans & Devices

Select Change plan

• Note: You will only be able to view plans that are available to you without additional fees, according to how far into your contract your device is

• Note: If you don't see promotional or other desired plans, it's possible your account is not yet eligible for them. You may also incur additional fees when changing to such plans. Please contact us for more details

Select the desired subscriber, if applicable. You can also enter your name in the Search for a subscriber field

Select your desired plan. You can select the headings to navigate between available options

Select Continue

Here you can review your current add-ons and purchase any desired new add-ons. Select the headings to navigate between available options

Select Continue to review a summary of the changes

When ready, select Confirm changes to continue

Once completed, you'll be shown a confirmation that your transaction was successful. You will also receive a confirmation email

You can also scroll down the page to see a helpful overview of what to expect on your next bill in the What's next? section