Change your Business Mobility rate plan
Skip the wait by easily changing your plan with My TELUS.
Notes:
Changing your rate plan online only lets you upgrade your plan (certain conditions apply). To downgrade the plan, please contact us
This feature is only available for Business Accounts that have less than 12 subscribers
Log in to My TELUS
Select the Plans & Devices tab
If there is more than one account on the profile, select the desired account. You can also enter your account number in the Find your account field
Select the desired subscriber, if applicable. You can also enter your name in the Search for a subscriber field
Select Change your plan
Note: You will only be able to view plans that are available to you without additional fees, according to how far into your contract your device is
Note: If you don't see promotional or other desired plans, it's possible your account is not yet eligible for them. You may also incur additional fees when changing to such plans. Please contact us for more details
Select your desired plan using the tabs to navigate the available options
Select Continue to add-ons to proceed with the plan change
Review your current add-ons and purchase new add-ons using the tabs to navigate the available options
Select Continue to review to review a summary of the changes
When ready, select Confirm changes to continue
Once completed, you'll be shown a confirmation that your transaction was successful. You will also receive a confirmation email
You can also scroll down the page to see a helpful overview of what to expect on your next bill in the What's next? section
Log in to the My TELUS app
Select Plans & Devices
Select Change plan
Note: You will only be able to view plans that are available to you without additional fees, according to how far into your contract your device is
Note: If you don't see promotional or other desired plans, it's possible your account is not yet eligible for them. You may also incur additional fees when changing to such plans. Please contact us for more details
Select the desired subscriber, if applicable. You can also enter your name in the Search for a subscriber field
Select your desired plan. You can select the headings to navigate between available options
Select Continue
Here you can review your current add-ons and purchase any desired new add-ons. Select the headings to navigate between available options
Select Continue to review a summary of the changes
When ready, select Confirm changes to continue
Once completed, you'll be shown a confirmation that your transaction was successful. You will also receive a confirmation email
You can also scroll down the page to see a helpful overview of what to expect on your next bill in the What's next? section