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Enable coverage while travelling

Enable coverage while travelling

Travelling outside of the country? Make sure coverage is enabled to avoid additional charges.

While travelling, you can access your account to:

  • Purchase a travel add-on

  • Monitor your real-time data usage

  • View your account details

There are two ways to verify or update your travel options:

  1. Select Travel from the banner

    • Select the account/user you wish to verify or update, if applicable

  2. View the current roaming/travel options

    • If you don't see that the coverage for your destination is already provisioned, search the destination in the Where are you headed? field. You will then be offered tailored roaming options if you do not wish to use TELUS Easy Roam®

      Enable travel coverage - Account - Step 2

  1. Select Plans & Devices

  2. Select the user you wish to verify or update

Note: Use Wi-Fi while travelling to avoid roaming data fees.

Related articles

  • Set-up and tips for travelling with your mobile device
  • Understanding how you will be charged while travelling
  • Make a call or send a text when travelling
  • Easy Roam: Frequently asked questions
  • Canada-US Plan: Frequently asked questions

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Getting started

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Getting started

  • Set-up and tips for travelling with your mobile device
  • Search your destination before you travel

Learning

  • Understanding how you will be charged while travelling
  • Make a call or send a text when travelling
  • Easy Roam: Frequently asked questions
  • Canada-US Plan: Frequently asked questions
  • Understanding roaming charges on your bill
  • Enable coverage while travelling

Troubleshooting

  • Troubleshoot mobile phone problems when travelling

Getting started

  • Set up mobile voicemail
  • Record and manage voicemail greetings on mobile devices
  • Retrieve your mobile voicemail messages
  • Select your mobile voicemail language
  • Instant Voicemail

Learning

  • Receive voicemails as text messages or emails
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  • Visual voicemail for Android

Troubleshooting

  • How to reset or change a business voicemail password
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The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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TERRITORIAL ACKNOWLEDGEMENT

The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
About Us
Careers
Investors
The Network that gives back
Sustainability
Accessibility
TELUS Service Status
Order Status
Security
User Terms
Privacy / Cookies
Wireless Code, Simplified
Policies and Disclosures
TELUS & CRTC Wireless Code
Small Business
TELUS Health
Agriculture
Medium and Large Business
Our Impact
LinkedinTwitterFacebookInstagram
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