Leading in sustainability
We're helping to reduce our collective carbon footprint by investing in our networks, innovative technologies and sustainable business practices. Let's make our planet healthier.
Let’s create a healthier planet for generations to come
Our commitment to addressing climate action is embedded in our business, from our operations to our solutions to our financial structure.
Transitioning to a low carbon future
TELUS recognizes the growing material risks and opportunities associated with climate change. We aim to play a pivotal role in enabling Canada’s transition to a low-carbon economy by using our technology to significantly reduce greenhouse gas (GHG) emissions across industries and government sectors for the benefit of all Canadians. We continue to take steps to enable long term climate resilience for our communities, our customers and our planet.
Science-based targets*
In 2025, we secured Science Based Targets initiative (SBTi) validation for comprehensive climate targets aligned with limiting global warming to 1.5 degrees Celsius, including:
- Net-zero across our value chain (Scopes 1, 2, and 3) by 2040
- 46% absolute reduction in operational (Scope 1 & 2) emissions by 2030
- 65% of suppliers by spend to have science-based targets by 2028
*Emissions reduction and Net-Zero targets are vs a 2019 base year. For full details of our targets see the
SBTI
website.Climate transition plan
We are developing a detailed Climate Transition Plan that will outline how we will decarbonize our operations, manage climate-related risks and opportunities, and continue to accelerate the transition to a low carbon economy. As a first step, we have created a Climate Transition framework to provide an overview of our strategy to achieve our targets and the actions taken to date in support of our strategy.
Enabling avoided emissions
We are leveraging digital innovation and connectivity to enable avoided emissions through smart infrastructure, precision agriculture, remote work, telehealth and e-learning. We partnered with Roland Berger and Agendi to quantify the carbon emissions avoided through our products and services, using a science-based methodology to measure our broader impact on global decarbonization.
Biodiversity
We recognize that nature is the foundation of a thriving economy, society, and planet. We aim to help strengthen communities we serve from rural areas to urban centres, by supporting the natural systems and related ecosystem services upon which we all depend. As part of our commitment to the natural world, we aim to assess and manage our operational impacts, protect and restore important ecosystems, build lasting partnerships with diverse communities, and leverage technology to support meaningful outcomes.
Leading in sustainability
Celebrating 26 years of environmental leadership. Together with our partners and customers we’ve planted 26 million trees. Sustainability is embedded into our core business strategy. The results speak for themselves:
79%
reduction in absolute Scope 1 and 2 GHG emissions from 2019
96%
of electricity requirements procured from renewable or low-emitting sources in 2025
18 million +
Devices kept out of landfills, so far
48%
reduction in water consumption intensity per terabyte of data traffic from 2019
Your partner in nature restoration
We are accelerating climate action by bridging the gap between technology and nature. Through
TELUS Environmental Solutions
, our dedicated restoration company, we deliver scalable, technology-led projects that protect biodiversity and strengthen ecosystems. From seed collection to land reclamation, we provide end-to-end expertise to restore nature and create lasting benefits for communities and future generations.
Let’s reduce waste, together
At TELUS, we’re driving positive environmental change and contributing to a more sustainable circular economy by prolonging the lifespan of our products through reuse, repair, and recycling.
At your local TELUS store, we promote circularity:
Pre-loved devices
, including phones, tablets and electronic accessories. Your privacy is important to us, so we will only accept devices that have been factory reset.Electronic waste
, including old mobile devices, headphones and charging cables, at select stores across Canada.BYOB (Bring Your Own BAG) or purchase a
Tree Tote
. For every bag purchased, we plant a tree in a wildfire impact area.Awards & recognition
TELUS continues to rank among the world’s leaders in sustainability and social capitalism.
Corporate Knights: 2026 Global 100 & 2025 Canada’s Best 50
Carbon Disclosure Project (CDP)
Dow Jones Best in Class (DJ BIC) Indices
ISO 14001
Investing in a world of good
As one of the largest corporate impact funds launched with an initial $100 million, the TELUS Pollinator Fund invests in responsible startups driving social and environmental change to make the world a better place.
The friendlier future is fibre
We’re upgrading homes and businesses to TELUS PureFibre® and 5G and gradually retiring legacy copper lines. Better for you. Better for the environment.
Champions for change
Discover how local heroes are using our innovations to drive progress.
View related stories
Policies and reports
Paper and packaging
We’re working to ensure the sustainability of natural resources we use and reducing our environmental footprint.
Environmental policy
Our Environmental Policy and ISO 14001 Environmental Management System underpins all of our environmental sustainability initiatives.
Sustainability Report Archives
Learn about our performance on important issues in a way that highlights the relationship between business success and sustainability.
Contact the TELUS Sustainability Team
We welcome your inquiries about our commitment to sustainability and ongoing efforts to make a difference.
