Welcome to TELUS Procurement

In partnership with our suppliers, TELUS Procurement provides value to our customers by delivering stellar products and services. Learn about becoming a supplier, the TELUS Supplier Code of Conduct (SCOC), and our supplier diversity program.

Our growing supplier network

TELUS has developed an ecosystem of partners who support our business operations, and we are proud of the strong long-term relationships we have developed with these suppliers.

We are always looking to expand our supplier base to accommodate our rapidly growing and diversifying customer base. To achieve this, our team continuously reviews our relationships across our different categories of spend and adds new partners1 who can best support our business needs.

What we look for in a supplier

TELUS Procurement requires each of its suppliers to meet the highest standards for all products and services, demonstrating their commitment to supply assurance, quality, service, cost, innovation, and social responsibility.

Suppliers we value

We value suppliers that take the time to understand our culture and expectations, learn and understand our business, and look for ways to drive continuous improvement.

Our business environment

Suppliers must also understand that our business environment is competitive and fast-paced and be agile and flexible in responding to changing business conditions. We appreciate suppliers who truly understand and share in our challenges and help us find the best possible solutions.

TELUS Supplier Code of Conduct

Drawing upon globally recognized standards to advance social and environmental responsibility and business ethics, the TELUS Supplier Code of Conduct (SCOC) goes beyond legal compliance and aligns with our commitment to be a leading corporate citizen.

We strive to award business to suppliers who adhere to our TELUS Supplier Code of Conduct which includes the Paper & Packaging Policy.

These businesses show a strong commitment to:

  • adopting sustainable, ethical, labour, health and safety, and environmental principles that align with ours

  • ensuring the well-being of their employees, contractors and communities

Supplier Due Diligence Program

As a part of TELUS’ commitment to financial, social and environmental responsibility, all suppliers must comply with TELUS’ Supplier Due Diligence Policy. In adherence to TELUS’ values, this policy assists us in building and sustaining effective supplier relationships with minimal risk. 

TELUS has partnered with a third-party risk management service, Avetta, LLC to manage supplier information and provide pre-qualification and risk assessment services. TELUS will invite qualified suppliers to register with Avetta. Suppliers are responsible for any costs associated with registration.

Supplier Diversity Program

Developing opportunities for diverse suppliers

Our Supplier Diversity Program delivers an improved and innovative customer experience by taking proactive steps to provide equal access to suppliers, reflecting the diversity of where we live, work and serve.

4 people around a desk chatting

The program encourages economic development and provides more opportunities for culturally diverse, Indigenous, LGBTQ2+, and women-run organizations to bid for our business in competitive processes. This ensures that our suppliers reflect our diverse customer base and bring new ideas and creativity to the table. As part of the commitment to the Truth & Reconciliation Commission, Call to Action #92, TELUS is taking proactive steps to support Indigenous businesses in economic development. TELUS is committed to working with suppliers that also operate and implement equitable, diverse, and inclusive practices into their business operations and hiring practices.

The scope of our supplier diversity program includes Canadian companies that are certified by the Canadian Aboriginal and Minority Supplier Council (CAMSC), Women Business Enterprises (WBE) Canada, or the Canadian Gay and Lesbian Chamber of Commerce (CGLCC) We continue to provide thought leadership in the policy development, and growth of supplier diversity in Canada through board and committee representation across all three organizations.

Suppliers who wish to take part in our Supplier Diversity Program should register within our SAP Ariba prospective supplier database below. Our supplier diversity team and relevant procurement professionals are alerted about the availability of qualified participants, increasing the visibility of these suppliers and improving their potential for engagement.

Become a TELUS supplier

We use the SAP Ariba platform to manage our supplier database. To join our Supplier Network, register below to become a prospective supplier. Registration2 is free and required to become a TELUS supplier.

Our team will conduct an initial verification to ensure your strengths and capabilities match our needs. We will then review the submitted information3 in more detail and approve suppliers who meet our requirements.

If approved, you become a TELUS supplier who may be used in the procurement process as needed.

If you are already registered with our SAP Ariba Network Portal, log in using your username and password.

For further support

More information on SAP Ariba and customer support can be accessed here. If you need help registering or logging in, please contact the SAP Ariba helpdesk:

  • United States and Canada (toll-free): 1-866-218-2155

  • United Kingdom (freephone): 0800-358-3556

  • Europe: +44-20-7187-4144

  • Asia: +65-6311-4745

  • All other locations: +1-412-222-6153