Privacy Information for TELUS Business Customers
Version #3 - April 2025
Introduction and scope
TELUS offers a wide range of solutions to organizations of all sizes in the business, government and non-profit spaces (“business customers”). When providing these services, TELUS may have access to, store, or otherwise handle (“process”) business customers’ end-users’ personal information (“customer personal information”), that is information that can be linked to those identifiable end-users and is provided by business customers, their end-users or a third party, on behalf of business customers.
The following describes, for prospective and existing business customers, TELUS’ data management practices relating to customer personal information that TELUS processes in its capacity as a service provider or “data processor” to business customers. The manner in which TELUS handles personal information of consumers or other individuals who interact directly with us (e.g. website visitors, marketing prospects, employees of business customers who use TELUS’ Employee Assistance Program services) is not in scope of this document (please refer to the relevant privacy commitment or notice). In the event of a conflict between contractual terms agreed to by business customers and TELUS and the information contained in this document, the contractual terms will prevail.
Throughout this document, the words "we", "us", "our" or "TELUS" refer to TELUS Corporation and its wholly-owned subsidiaries.
This document should be read in conjunction with the TELUS Privacy Management Framework.