Policies and disclosures

Our tariffs

View the latest information on tariffs.**

CRTC 1000 | Former TCBC (BC Only)

CRTC 1000 - Index of Tariffs - Former TCBC (BC Only)

CRTC 1005 - General Tariff - Former TCBC (BC Only)

Title Page - Feb 21, 2018
Definitions - Jun 17, 2022
Explanation of Symbols - Jan 26, 2010
Contents - Jan 26, 2010
Index - Jan 26, 2010

Section I - General Terms of Service - Items 10, 12, 13, 14, 21, 22, 23, 24, 24-A

Section I - General - Jan 26, 2010
10 Terms of Service - Jan 26, 2010
12 Rounding Rules - Jan 26, 2010
13 Use of the Company's Facilities - Jan 26, 2010
14 Payment of Charges - Jan 26, 2010
21 General Conditions - Jan 26, 2010
22 Tariff Subscription Service (transferred to 21461 Item 400) - Jan 26, 2010
23 Directory File Service (transferred to 21461 Item 407) - Jan 26, 2010
24 Resale and Sharing (transferred to 21461 Item 410) - Aug 25, 2011
24-A Direct Connection to Teleglobe Canada Inc.'s Overseas Network (withdrawn) - Jan 26, 2010

Section II - Exchange Classification and Rates - Items 25, 26, 27, 27-A, 28, 29, 29-A, 30, 32

Section II - Exchange Classification and Rates - Jan 26, 2010
25 and 26 General:Business and Residence Service - Feb 29, 2012
27-A Rural Upgrade Program - Jan 26, 2010
28 Exchange Rate Bands:Groups - Jan 26, 2010
29 Wireless Local Loop Exchange Service - Jan 26, 2010
29-A Location Porting Zone (LPZ) - Oct 26, 2016
30 Exchanges - Jun 30, 2015
32 Exchange Rates - Jun 1, 2022

Section III - Answering and Switching Facilities - Items 42, 42-B, 43, 43-A, 43-B

Section III - List of Contents - Jan 26, 2010
42 Centrex - General (transferred to 21461 Item 213) - Jan 26, 2010
42-B Centrex - CO (transferred to 21461 Item 213) - Jan 26, 2010
43 Centrex (transferred to 21461 Item 213) - Jan 26, 2010
43-A Centrex Call Processing Service (transferred to 21461 Item 213) - Jan 26, 2010
43-B Electronic Transfer Capability for Centrex (transferred to 21461 Item 213) - Jan 26, 2010
60 Computerized Private Branch Exchange Service - SL-1 - Business (withdrawn) - Jan 26, 2010

Section IV - Construction Charges - Items 95, 96, 96-A, 97, 98

Section IV - Construction Charges - List of Contents - Jan 26, 2010
95 General - May 11, 2010
96 Single-Line Inside Wire - Mar 12, 2012
96-A Inside Wire - Stand-Alone Multi-Dwelling Units (MDUs) - Mar 12, 2012
97 Customer's Premises - Jan 24, 2017
98 Public Property - May 11, 2010

Section V - Mileage Rates - Items 100, 104, 104-A, 106, 106-A

Section V - Mileage Rates - List of Contents - Jan 26, 2010
100 Determination of Rate Distances - Jan 26, 2010
104 Extension Line Mileage (transferred to 21461 Item 522) - Jan 26, 2010
104-A Extension Line Mileage - Data (transferred to 21461 Item 522) - Jan 26, 2010
106 Interexchange Line Mileage - Voice (transferred to 21461 Item 522) - Jan 26, 2010
106-A Interexchange Line Mileage - Data (transferred to 21461 Item 522) - Jan 26, 2010

Section VI - Service Charges - Items 110, 111

Section VI - Service Charges - List of Contents - Jan 26, 2010
110 Multi-Element Plan (MEP) Service Charges - Jun 1, 2019
111 Hourly Rates - Jan 26, 2010

Section VII - Public Internet Access - Items 113

113 Public Internet Access (withdrawn) - Jan 26, 2010

Section VIII - Public and Semi-Public Coin Telephone Services - Items 115, 117, 119

Section VIII - Public and Semi-Public Coin Telephone Service - List of Contents
115 Public Coin Telephone Service (transferred to 21461 Item 205) - Jan 26, 2010
117 Semi-Public Coin Telephone Service (transferred to 21461 Item 206) - Jan 26, 2010
119 Toll Station Service - Jan 26, 2010

Section IX - Special Services - Items 120, 120-A, 121, 122, 122-A, 124, 124-A, 126, 130, 132, 133

Section IX - Special Services - List of Contents - Jan 26, 2010
120 120-A Centralized Emergency Reporting Service (Dial 911), Enhanced Centralized Reporting Service (Dial E-911) (withdrawn) - Jan 26, 2010
121 Provincial 9-1-1 Service (transferred to 21461 Item 203) - Jan 26, 2010
122 Foreign Central Office Service - Voice - Jun 1, 2012
122-A Foreign Central Office Service - Data - Jun 1, 2012
124 Foreign Exchange Service - Voice (transferred to 21461 Item 522) - Jan 26, 2010
126 Direct-In-Dial Service (transferred to 21461 Item 215) - Jan 26, 2010
130 Remote Call Forwarding (RCF) (transferred to 21461 Item 314) - Jan 26, 2010
132 Service to Ships and Trains - Jan 26, 2010
133 Spacetel Service - Jan 26, 2010

Section X - Supplemental Services - Items 136, 138, 143, 143-A, 144, 145, 146, 147, 149, 150, 152, 153, 154, 155, 157, 159, 161, 164, 165, 168-A, 168-B,168-C, 169

Section X - Supplemental Services - List of Contents - Jan 26, 2010
136 Answer Supervision - Jan 26, 2010
137 ServiceFinder (withdrawn) - Jan 26, 2010
138 INTELLIROUTE SERVICE (transferred to 21461 Item 216) - Jan 26, 2010
142 Advanced Call Forwarding and Do Not Disturb (transferred to Item 143) - Jan 26, 2010
143 SmartTouch Services (transferred to 21461 Item 300) - Jan 26, 2010
143-A SmartTouch Supplemental Services (transferred to 21461 Item 300) - Jan 26, 2010
144 Special Number Service (transferred to 21461 Item 307) - Jan 26, 2010
145 Directory Listings (transferred to 21461 Item 129) - Jan 26, 2010
146 Operator Services (transferred to 21461 Item 308) - Jan 26, 2010
147 Emergency Services (transferred to 21461 Item 309)- Jan 26, 2010
149 Residential Reserved Telephone Number Service Promotion (expired)- Jan 26, 2010
150 Reserved Telephone Number Service (transferred to 21461 Item 217)- Jan 26, 2010
152 Off-Hook Service (transferred to 21461 Item 512)- Jan 26, 2010
153 Optional Hunting Arrangements- Jun 2, 2014
154 Call Info Services (transferred to 21461 Item 213)- Jan 26, 2010
155 Telephone Instruments (withdrawn)- Jan 26, 2010
157 Suspension of Service- Sep 24, 2012
159 Tie Trunk and Tie Line Service (transferred to 21461 Item 522)- Jan 26, 2010
161 Call Guardian- Sep 25, 2012
163 Touch Calling Service (transferred to Item 155 c.(25))- Jan 26, 2010
164 Dual Tone Multi-Frequency (DTMF)/Multi-Frequency (MF) Services- Jan 26, 2010
165 Call Intercept - Residence Numbers (transferred to 21461 Item 1000)- Jan 26, 2010
168-A Integrated Voice Messaging Service (withdrawn)- Jun 10, 2011
168-B Integrated Voice Messaging Services (IVMS) - Bronze/Silver/Gold Voice Mailbox (withdrawn)- Jan 26, 2010
168-C Voice Messaging Options Service (withdrawn)- Jun 10, 2011
169 Universal Messaging (withdrawn)- Jun 10, 2011

Section XI - Interconnection Services - Items 170, 170-A, 172, 178, 179, 180, 181, 182, 185, 190, 192, 194, 195, 196, 197, 197-A, 197-B, 197-C, 200, 206, 207, 209

Section XI - List of Contents- Jan 26, 2010
170 General- Aug 4, 2010
170-A Interim Requirements- Jan 26, 2010
172 Accessories- Jan 26, 2010
178 Circuits on Customer's Premises- Jan 26, 2010
179 Directory Information Services for Wireless Service Providers and Certified Local Exchange Carriers (withdrawn)- Mar 14, 2011
180 Local Operator Assistance Service for Carriers and Non-Carriers (withdrawn)- Mar 14, 2011
181 Intraexchange Systems- Jan 26, 2010
182 Electronic Directory Database Service (withdrawn)- Jan 26, 2010
185 Pay Telephone Basic Access Line Service (transferred to 21462 Item 216)- Jan 26, 2010
190 Private Branch Exchange Terminal Equipment (withdrawn)- Jan 26, 2010
192 Multiline Terminal Equipment (withdrawn)- Jan 26, 2010
194 Single Line Terminal Equipment (withdrawn)- Jan 26, 2010
195 Radiotelephones and Radiotelephone Systems- Jan 26, 2010
196 Terminal Network Access (TNA) for Local Service (transferred to 21461 Item 219)- Aug 30, 2017
197 Switched Access Types for Conventional Public Mobile Radio Systems (withdrawn)- Mar 24, 2017
197-A - Wireless Access Service (transferred to 21462 Item 231)- May 4, 2010
197-B Public Cordless Telephone Access Service (PCTAS) (withdrawn)- Jan 26, 2010
197-C Wireless Service Provider Enhanced Provincial 9-1-1 Network Access Service (transferred to 21461 Item 201)- Jan 26, 2010
200 Terminal Attachment Program- Jan 26, 2010
206 Integrated Voice Messaging Service (IVMS) Access (withdrawn)- Mar 14, 2011
207 Network Portability Access Service (NPAS) (withdrawn)- Jun 2, 2016
209 Local Network Interconnection and Component Unbundling - Transit Services- Dec 20, 2017

Section XII - Radiotelephone Service - Items 210, 212, 214, 216, 218, 220, 222, 224, 226, 228, 230, 232, 234, 236, 238, 242, 244, 250, 252, 254, 255, 256, 261

Section XII - List of Contents- Jan 26, 2010
210 General- Jan 26, 2010
212 Availability of Service- Jan 26, 2010
214 Provision of Equipment- Jan 26, 2010
216 Undertaking of the Company- Mar 1, 2011
218 Obligation of the Customer- Jan 26, 2010
220 Collection of Charges- Jan 26, 2010
222 Initial and Overtime Periods and Rates- Jan 26, 2010
224 Timing of Messages- Jan 26, 2010
226 Use in Service- Jan 26, 2010
228 Damage to Equipment- Jan 26, 2010
230 Foreign Attachments- Jan 26, 2010
232 Liability of the Company- Jan 26, 2010
234 Mobile Telephone Service - General- Jan 26, 2010
236 V. H. F. Mobile Stations (withdrawn)- Oct 20, 2016
238 V. H. F. Marine Public Radiotelephone Stations (withdrawn)- Sep 21, 2010
242 Mobile and Ship Stations (withdrawn)- Jan 26, 2010
244 Public Radiotelephone Stations (withdrawn)- Oct 20, 2016
250 Service Charges- Jun 10, 2011
252 Radio Toll Station Service - Business (withdrawn)- Oct 20, 2016
254 Radio Toll Station Service - Residential (withdrawn) Oct 20, 2016
255 Exchange Area Radiotelephone Service (withdrawn) Jan 26, 2010
256 Local Message Rates (withdrawn)- Oct 20, 2016
258 Long Distance Message Toll Rate (withdrawn)- Jan 26, 2010
260 Mobile Station Equipment (withdrawn)- Jan 26, 2010
261 Remote Radiotelephone Service (withdrawn)- Oct 20, 2016

Section XIII - Packaged Services - Items 272, 273, 274, 275, 276, 277, 278, 279, 280, 281, 282, 283, 284, 285, 286

Section XIII - List of Contents - Jan 26, 2010
272-278 Packages Services (withdrawn)- Jan 26, 2010
279 Residential Additional Line Bundle - Jan 26, 2010
280-281 Business Access Plus Extension Promotion (withdrawn)- Jan 26, 2010
282 Three-Feature Value Package (transferred to 21461 Item 302)- Jan 26, 2010
283 No Limits Personal Call Management Services (No Limits PCMS) (transferred to 21461 Item 303)- Jan 26, 2010
284 Internet Call Director Free for 30 Days Promotion (withdrawn)- Jan 26, 2010
285 Business Call Management Services (CMS) - 3 Pac (transferred to 21461 Item 300.4A)- Jan 26, 2010
286 Business Value Bundle (transferred to 21461 Item 304)- Jan 26, 2010

Section XIV - Private Services - Items 360, 365, 368, 370, 395, 400, 400-A, 401, 404, 405, 406, 410, 410-A, 414, 415, 415-A, 416, 416-A, 416-B, 416-C, 417-B, 420, 421, 422

Section XIV - List of Contents- Jan 26, 2010
360 Rate Distances- Jan 26, 2010
362 Annunciator Service (withdrawn)- Jan 26, 2010
364 Support Structure Service (transferred to 21461 Item 404)- Jan 26, 2010
365 ADSL Access Service (transferred to 21462 Item 210)- Jan 26, 2010
368 Data Service (transferred to 21461 Item 522)- Jan 26, 2010
370 Data Access System- Jun 1, 2012
381 Facsimile Service - Faxcom (withdrawn)- Jan 26, 2010
395 Toll Access Service- May 31, 2013
400 Private Line Service - Voice:Local Channels (transferred to 21461 Item 522)- Jan 26, 2010
400-A Private Line Service - Data:Local Channels (transferred to 21461 Item 522)- Jan 26, 2010
401 Multi-Point Anti-Streaming Service- Jan 26, 2010
404 Optical Fibre Service (forborne)- Jan 26, 2010
405 Internet Call Director (withdrawn)- May 13, 2011
406 Program Transmission Service- Jun 1, 2022
410 Signal Transmission Service (transferred to 21461 Item 516)- Jan 26, 2010
410-A Distribution Services (transferred to 21461 Item 513)- Jan 26, 2010
414 Teletype Service (withdrawn)- Jan 26, 2010
415 Partial Satellite Transmission Channels (withdrawn)- Jan 26, 2010
415-A 14:12 Satellite Occasional Use Video Service- Jan 26, 2010
416 Television Transmission Service- Jan 5, 2015
416-A Occasional Use Broadcast Quality Video Service - Newsroute (transferred to 21461 Item 515)- Jan 26, 2010
416-B Occasional Use Broadcast Quality Video Service - Sporting Venues General Motors Place (GM Place) and BC Place- Jan 5, 2015
416-C Occasional Use Broadcast Quality Video Service - Satellite Downlink- Jan 5, 2015
417-B City Link Service (withdrawn)- Jan 26, 2010
418 TelPak Service (withdrawn)- Jan 26, 2010
418-A Unchannelized High Capacity Analogue Service (withdrawn)- Jan 26, 2010
420 Wired-Music Transmission Service (transferred to 21461 Item 510)- Jan 26, 2010
421 Full-Time Local Broadcast-Quality Video Transmission Channel Service- Jan 5, 2015
422 Emergency Reporting and Alerting Systems (transferred to 21461 Item 511)- Jan 26, 2010

Section XV - Digital Network Services - Items 434, 435, 437, 438, 439, 440, 445, 446, 447, 448, 449, 450, 451, 452, 453, 454, 455

Section XV - Digital Network Services - List of Contents - Jan 26, 2010
434 Digital Network Services - Dec 20, 2017
435 Megaroute Service (withdrawn) - Dec 20, 2017
437 Managed Digital Private Line (MDPL Service) - Jan 26, 2010
438 Inter-Office Digital Channels (transferred to 21461 Item 503) - Jan 26, 2010
439 Customer Volume Pricing Plan (transferred to 21461 Item 504) - Jan 26, 2010
440 Digital Channel Service - Jun 2, 2014
445 Megaplan Service Extension Features (transferred to 21461 Item 506) - Jan 26, 2010
446 Digital private Line Service Extension Access Service - Jan 26, 2010
447 Digital Network Access (DNA) (transferred to 21461 Item 500) - Mar 9, 2016
448 Access Special Routing - Jan 26, 2010
449 International Private Line (IPL) Service (transferred to 21461 Item 507) - Jan 26, 2010
450 High Capacity 45 Service (transferred to 21461 Item 509) - Jan 26, 2010
451 Bandwidth Data Service (BDS)(withdrawn) - Jan 26, 2010
452 Megaplan Satellite Access (withdrawn) - Jan 26, 2010
453 Enhanced International Private Line (EIPL) Service (withdrawn) - Jan 26, 2010
454 Megaplan Large Business Service (transferred to 21461 Item 505) - Jan 26, 2010
Section XV, 455 Forbearance of Interexchange Private Line Services (transferred to 21461 Item 508)- Jan 26, 2010

Section XVI - Integrated Services Digital Network - Items 465, 470, 470-A, 471

Section XVI - Integrated Services Digital Network - List of Contents - Jan 26, 2010
465 Integrated Services Digital Network - Basic Rate Interface (ISDN-BRI) Service - Dec 20, 2017
470 Integrated Services Digital Network - Primary Rate Interface (ISDN-PRI) Service - May 29, 2017
470A Integrated Services Digital Network - Primary Rate Interface (ISDN-PRI) Monthly Non-Contracted Service - Oct 13, 2020
471 Internet Service Provider (ISP) Connection Service (withdrawn) - Mar 14, 2011

Section XVII - Switched Digital Access Services - Items 490, 495

490 DataDial Service (withdrawn) - Feb 3, 2016
495 Digital Exchange Access - May 29, 2017

CRTC 1010 - List of Rate Centers and Exchanges for Message Toll Service (Rate Centers) - Former TCBC (BC Only)

Title Page - Feb 21, 2018
Page 2 - Explanation of References, Symbols and Listings A, B - Jan 26, 2010
Page 3 - Explanation of References, Symbols and Listings C - Jan 26, 2010
Page 4 - Abbotsford to Avola - Jan 26, 2010
Page 5 - Babine Nursing Station to Bevan - Jan 26, 2010
Page 6 - Big Bay (Radio Term) to Bushwacker (Radio Term.) - Jan 26, 2010
Page 7 - Cabin Lake to Chilako - Jan 26, 2010
Page 8 - Chilanko Forks - Curries (Radio Term.) - Jan 26, 2010
Page 9 - Dallas to Duval Point - Jan 26, 2010
Page 10 - Eagle Harbour to Euchiniko Ranch (Radio Term.) - Jan 26, 2010
Page 11 - Fairmont Hot Springs to Fulford Harbour - Jan 26, 2010
Page 12 - Gabriola Island to Gwilliam Lake (Radio Term.) - Jan 26, 2010
Page 13 - Hagensborg to Hyland River - Jan 26, 2010
Page 14 - Ilchuk (Radio Term.) to Iskut - Jan 26, 2010
Page 15 - Jaffray to Jordan River - Jan 26, 2010
Page 16 - Kakawis to Kyuquot - Jan 26, 2010
Page 17 - Lac La Hache to Lytton - Jan 26, 2010
Page 18 - McBride to Myrtle Point - Jan 26, 2010
Page 19 - Nakasp to Novacks Place - Jan 26, 2010
Page 20 - Oasis (Radio Term.) to Oyster Bay - Jan 26, 2010
Page 21 - Pachena Light to Puntzi Mtn. (Radio Term.) - Jan 26, 2010
Page 22 - Quadra Island to Quisam - Jan 26, 2010
Page 23 - Radium to RW Large Memorial Hospital - Jan 26, 2010
Page 24 - Saanich to Smithers - Jan 26, 2010
Page 25 - Sob Lake to Swindle Island (Radio Term.) - Jan 26, 2010
Page 26 - Tachie to Telegraph Creek - Jan 26, 2010
Page 27 - Telkwa to Tweedsmuir - Jan 26, 2010
Page 28 - Ucluelet to Ursus Valley - Jan 26, 2010
Page 29 - Valemount to Vinsulla - Jan 26, 2010
Page 30 - Walhachin to Wynndel - Jan 26, 2010
Page 31 - X Digger (Radio Term.) to Zeballos - Jan 26, 2010

CRTC 1017 - Tariff for Interconnection with the Facilities of Interexchange Carriers (IXCs) - Former TCBC (BC Only)

Title Page - Feb 21, 2018
Page 4 - Index - Jun 1, 2012
Page 5 - Explanation of Symbols - Jan 26, 2010

CRTC 1017 - Section I - General

General - List of Contents, Definitions, Terms and Conditions - Jan 26, 2010

CRTC 1017 - Section II - Carrier Access Tariff (CAT) - Items 70, 80, 105, 110

Item 70 - Interconnecting Circuits with Trunk-side Access - Jun 1, 2022
Item 80 - Billing of Independent Telephone Company (ITC) Carrier Access Tariff (CAT) Charges - Jun 1, 2012
Item 105 - Local Network Interconnection and Component Unbundling - Nov 10, 2022
Item 110 - Co-location Arrangements for Interconnecting Canadian Carriers - Feb 16, 2023

CRTC 1019 - Tariff for Interconnection with the Equipment and Facilities of Telesat Canada (Telesat) - Former TCBC (BC Only)

Title Page - Feb 21, 2018
Page 2 - Explanation of Symbols - Jan 26, 2010
Page 3 - List of Contents - Jan 26, 2010
Item 1 - Page 4 - Definitions - Jan 26, 2010
Item 2 - Page 5 - General - Jan 26, 2010
Item 3 - Page 6 - Restrictions Upon Use - Jan 26, 2010
Item 3 - Page 7 - Restrictions Upon Use - Jan 26, 2010
Item 3 - Page 8 - Restrictions Upon Use - Jan 26, 2010
Item 4 - Page 9 - Rates - Jan 26, 2010
Item 4 - Page 10 - Rates - Jan 26, 2010
Item 4 - Page 11 - Rates - Jan 26, 2010
Item 5 - Page 12 - Other Facilities - Jan 26, 2010
Item 5 - Page 13 - Reserved for Future Use - Jan 26, 2010
Item 6 - Page 14 - Other Interconnect Arrangements - Jan 26, 2010

CRTC 1020 - Special Assembly Tariff (SA) - Former TCBC (BC Only)

Title Page - Feb 21, 2018
Page 1 to 5 - Check Sheets
Page 6 - List of Contents - Jan 26, 2010
Page 7 - List of Contents - Jan 26, 2010
Page 10 - Index- Jan 26, 2010
Page 11 - Index - Jan 26, 2010
Page 12 - Index - Jan 26, 2010
Page 13 - Index - Jan 26, 2010
Page 14 - Index - Jan 26, 2010
Page 15 - Index - Jan 26, 2010
Page 16 - Index - Jan 26, 2010
Page 17 to Page 25 - Reserved for Future Use
Page 26 - Explanation of Symbols - Page 26 - Jan 26, 2010
Page 27 - General - Jan 26, 2010

Item 10 - Eligibility for Exclusive Tariffs for Health and Education Entities, Pages 27A-C

Item 10 - Eligibility for Exclusive Tariffs for Health and Education Entities - Jan 26, 2010

Section A - Answering and Switching Facilities- Items 15, 25, 30 - Pages 28-141

List of Contents - Answering and Switching Facilities (No document)
Item 15 - Electronic Switching Service (No document)
Item 25 - Private Branch Exchange Service - Business (No document)
Item 30 - Private Branch Exchange Service - Centrex (No document)

Section B - Distance Measurement Rates - Item 60 - Pages 196-200

List of Contents - Distance Measurement Rates - Jan 26, 2010
Item 60 - Private Line Service - Circuits (transferred to 21463 Items 514 to 517) - Jan 26, 2010

Section C - Special Services - Items 70, 71, 72, 75, 80, 81, 86, 90, 96 - Pages 229-285.1

List of Contents - Special Services - Jan 26, 2010
Item 70 - Cable Facilities (transferred to 21463 Items 518 to 523) - Jan 26, 2010
Item 71 - Digital Exchange Access Service (transferred to 21463 Items 524, 525) - Jan 26, 2010
Item 72 - Exchange Facilities - Multi-Plan Service (transferred to 21463 Item 526) - Jan 26, 2010
Item 75 - Exchange - Interconnection (transferred to 21463 Item 527) - Jan 26, 2010
Item 80 - Extended Exchange Service (Pages 235 to 243) - Jan 26, 2010
Item 80 - Extended Exchange Service (Pages 244 to 246) (transferred to 21463 Items 547 to 552) - Jan 26, 2010
Item 81 - Wireless Transport Networks (transferred to 21463 Items 210, 211) - Jan 26, 2010
Item 86 - Switched Digital Access Service (transferred to 21463 Item 555) - Jan 26, 2010
Item 90 - Analogue Radio Channel (withdrawn) - Jan 26, 2010
Item 96 - Emergency Pre-Plan Service (transferred to 21463 Items 556 to 558) - Jan 26, 2010

Section D - Supplemental Services - Items 97, 98, 103, 125, 135 - Pages 286-321

List of Contents - Supplemental Services - Jan 26, 2010
Item 97 - Alternate Billing Screening Code (ABSC) (transferred to 21463 Item 559) - Jan 26, 2010
Item 98 - PBX:DID Station Address Display (transferred to 21463 Item 560) - Jan 26, 2010
Item 103 - Support Structure Service (transferred to 21463 Item 561) - Jan 26, 2010
Item 125 - Miscellaneous Equipment (transferred to 21463 Items 562 to 566) - Jan 26, 2010
Item 135 - Touch Calling Service (transferred to 21463 Item 567) - Jan 26, 2010

Section E - Interconnection Services - Page 328

List of Contents - Interconnection Services (Blank Page) - Jan 26, 2010

Section F - Arrangements for Data Transmission - Items 181 and 190 - Pages 339-389

Section G - Page 476 (blank page)

Section H - Paging Service Service - Item 225 - Pages 484-485

List of Contents - Paging Service - Jan 26, 2010
Item 225 - Paging Systems (transferred to 21463 Item 629) - Jan 26, 2010

Section I - Program and Television Transmission Service - Items 235, 240, 245 - Pages 503-552

List of Contents - Program Transmission Service - Jan 26, 2010
Item 235 - Program Transmission Service (Page 504 to 515.1) (transferred to 21463 Items 630 to 644) - Jan 26, 2010
Item 235 - Program Transmission Service (Page 519 to 522) (transferred to 21463 Items 645, 646) - Jan 26, 2010
Item 235 - Program Transmission Service (Page 529 to 532)(transferred to 21463 Items 647 to 649) - Jan 26, 2010
Item 240 - Television Transmission Service (transferred to 21463 Items 650 to 669) - Jan 26, 2010
Item 245 - Conference Service - Videoforum (transferred to 21463 Items 670, 671) - Jan 26, 2010

Section J - Radiotelephone Service - Item 250 - Pages 556 and 560

List of Contents - Radiotelephone Service - Jan 26, 2010
Item 250 - Miscellaneous Equipment (transferred to 21463 Items 672, 673) - Jan 26, 2010

Section K - Emergency Reporting and Alerting Systems - Items 265, 270, 275 - Pages 578-593

List of Contents - Emergency Reporting and Alerting Systems - Jan 26, 2010
Item 265 - Customer Specific Services (transferred to 21463 Item 674) - Jan 26, 2010
Item 270 - Government Systems (transferred to 21463 Items 675 to 679) - Jan 26, 2010
Item 275 - Miscellaneous Services (withdrawn) - Jan 26, 2010

Section L - Customer Specific Services - Item 283 - Pages 596-605

List of Contents - Customer Specific Services - Jan 26, 2010
Item 283 - Customer Specific Services (Page 597 to 603)(transferred to 21463 Items 212, 213, 568, 308 to 311) - Jan 26, 2010
Item 283 - Customer Specific Services (Page 604 to 605) (withdrawn) - Jan 26, 2010

Section M - Satellite Services - Item 290 - Pages 606-607

List of Contents - Satellite Services - Jan 26, 2010
Item 290 - Satellite Systems (transferred to 21463 Item 680) - Jan 26, 2010

Section N - Digital Services - Items 295 and 299 - Pages 615-622

List of Contents - Digital Services - Jan 26, 2010
Item 295 - Digital Equipment (transferred to 21463 Item 681) - Jan 26, 2010
Item 299 - Unchannelized High Capacity Digital Service (transferred to 21463 Items 682, 683) - Jan 26, 2010

Section O - Maintenance Rates - Item 325 - Pages 626-629

List of Contents - Maintenance Rates - Jan 26, 2010
Item 325 - Maintenance Escalation Rates Contained in Agreements (transferred to 21463 Item 684) - Jan 26, 2010

Section P - Special Events Services - Page 660

Special Events Services - List of Contents (Blank Page)

CRTC 1027 - Special Assembly Tariff for Interconnection with the Equipment and/or Facilities of Interexchange Carriers (IXCs) (IXC) - Former TCBC (BC Only)

CRTC 18000 | Former TCI (Alberta Only)

CRTC 18001 - General Tariff - Former TCI (Alberta Only)

Title Page - Feb 21, 2018
Table of Contents and Index - Jan 26, 2010
1.0 - 26.0 General Terms of Service - Item - Other - Mar 12, 2012
100 Interpretation - Jun 17, 2022
105 Not Sufficient Funds Cheques (transferred to 21461 Item 125) - Jan 26, 2010
110 Attachments - Jan 26, 2010
115 Explanation of Symbols - Jan 26, 2010
120 Tariff Subscription Service - Jan 26, 2010
125 Business and Residential Service Classification - Jan 26, 2010
130 Resale and Sharing of Services (transferred to 21461 Item 410) - Aug 25, 2011
135 Automatic Dialing - Announcement Device (ADAD) - Jan 26, 2010
140 Unsolicited Live Voice and Facsimile Calls - Jan 26, 2010
145 Toll Stations - Jan 26, 2010
160 Emergency Reporting System (transferred to 21461 Item 511) - Jan 26, 2010
165 Digital Exchange Access (DEA) - Sep 8, 2020
170 Direct-In-Dial Service (transferred to 21461 Item 215) - Jan 26, 2010
175 Other Tariff Items Containing Operator Assistance Charges (transferred to 21461 Item 308) - Jan 26, 2010
180 Personal Auto-Dial Alarm Systems (PADAS) (withdrawn) - Jan 26, 2010
185 Fixed Call Forwarding Sevice (transferred to 21461 Item 300) - Jan 26, 2010
190 Two Free Months Additional Line Promotion (expired) - Jan 26, 2010
195 Special Number Service (transferred to 21461 Item 307) - Jan 26, 2010
200 Directory Primary Listings (transferred to 21461 Item 129) - Jan 26, 2010
205 Public Telephone Service (transferred to 21461 Item 205) - Jan 26, 2010
210 Semi-Public Telephone Service (transferred to 21461 Item 206) - Jan 26, 2010
215 Dataline Service - Jan 26, 2010
220 Toll Terminal Service - May 31, 2013
225 TCI Basic Local Exchange Promotion (expired) - Jan 26, 2010
230 Voice Messaging Options Service (withdrawn) - Jun 10, 2011
235 Calling Features (transferred to 21461 Item 301) - Aug 3, 2016
240 Extended Area Service (EAS) - Jan 26, 2010
245 Network Portability Access Service (NPAS) (withdrawn) - Jun 2, 2016
250 IntelliRoute Service (transferred to 21461 Item 216) - Jan 26, 2010
255 Interconnection with Private Mobile Telephone Systems - Network Access - Jan 26, 2010
265 Alberta Cellular 400 Mobile Telephone Service (withdrawn) - Jan 26, 2010
270 Alberta Manual 150 Mobile Telephone Service (withdrawn) - Jan 26, 2010
275 Market Power Call Accounting (expired) - Jan 26, 2010
280 Provincial E9-1-1 Service (transferred to 21461 Item 203) - Jan 26, 2010
290 Individual Line Service (ILS) (transferred to 21461 Item 202) - Jan 26, 2010
295 Inbound Data Access (IDA) Service (withdrawn) - Mar 14, 2011
300 Integrated Voice Messaging - Underlying Network Components (withdrawn) - Mar 14, 2011
305 Denial Services - Jan 26, 2010
310 Toll Restriction Services - Sep 25, 2012
320 Electronic Delivery Service - Jan 26, 2010
325 Optical Fibre Service (withdrawn) - Jan 26, 2010
330 Slow Speed Channel Service (withdrawn) - Jan 26, 2010
335 Telephone Device for the Deaf - Jan 26, 2010
340 Answer Supervision Service - Jan 26, 2010
345 Interexchange Channel Measurement - Jan 26, 2010
350 Interexchange Foreign Exchange Service (transferred to 21461 Item 522) - Jan 26, 2010
355 Interexchange Off-Premise Service (transferred to 21461 Item 522) - Jan 26, 2010
360 Interexchange Private Line Service (transferred to 21461 Item 522) - Jan 26, 2010
365 Interexchange Tie Trunk Service (transferred to 21461 Item 522) - Jan 26, 2010
370 AltaNet 200:300 Service - Dec 20, 2017
375 TCI Smart Business Saving Pac Promotion (expired) - Jan 26, 2010
380 Temporary Disconnect - Sep 24, 2012
385 Channels for Data Transmission (transferred to 21461 Item 522) - Jan 26, 2010
390 Channels for Signal Transmission (withdrawn) - Jan 26, 2010
395 Alternate Use Arrangements (withdrawn) - Jan 26, 2010
400 Busy Line Verification:Busy Line Interruption (transferred to 21461 Item 308) - Jan 26, 2010
405 Support Structure Service (transferred to 21461 Item 404) - Jan 26, 2010
410 Interexchange Radio Program Transmission Service - Jun 1, 2015
415 Interexchange Television Transmission Service - Jan 5, 2015
420 Interexchange Television - Satellite Transmission Service (withdrawn) - Jan 26, 2010
425 Exchange Service - Jun 1, 2022
430 Deductions - Churches, Community Centres and Senior Citizen Drop-In Centres - Jun 1, 2022
435 TCI Exchanges - Rate Band and Extended Area Service (EAS) Classifications - Jul 29, 2013
440 TELUS Payphone Card Promotion (expired) - Jan 26, 2010
445 Operator Services (transferred to 21461 Item 308) - Jan 26, 2010
450 Alternate Providers of Operator Services (transferred to 21461 Item 308) - Jan 26, 2010
455 Message Relay Service - Jan 26, 2010
460 Construction Charges - Jun 5, 2012
465 TCI Unlimited YAK PAK Promotion (expired) - Jan 26, 2010
470 TCI Unlimited YAK YAK Planet Promotion (expired) - Jan 26, 2010
475 Directory File Service (transferred to 21461 Item 407) - Jan 26, 2010
480 Channel Deriving Arrangements (withdrawn) - Jan 26, 2010
485 Integrated Services Digital Network - Basic Rate Interface (ISDN-BRI) Service - Dec 20, 2017
495 Integrated Services Digital Network - Primary Rate Interface (ISDN-PRI) Service - Dec 20, 2017
500 Digital Network Access (transferred to 21461 Item 500) - Mar 9, 2016
505 Switched 56 Digital Service (withdrawn) - Feb 3, 2016
510 TCI Megalink Service Promotion (expired) - Jan 26, 2010
520 Universal Messaging (withdrawn) - Jun 10, 2011
525 Eligibility for Exclusive Tariffs for Health and Education Entities (transferred to 21461 Item 127) - Jan 26, 2010
530 Electronic Transfer Capability For Centrex (transferred to 21461 Item 213) - Jan 26, 2010
535 Electronic Directory Database Access Service (withdrawn) - Jan 26, 2010
545 Dedicated Line Service (transferred to 21461 Item 512) - Jan 26, 2010
550 Service Charges - Jun 1, 2019
555 Wireless Service Providers (WSP) - Network Access Service (transferred to 21462 Item 231) - May 4, 2010
565 TCI Centrex Small Business Promotion (expired) - Jan 26, 2010
570 Wireless Service Provider Enhanced Provincial 9-1-1 Network Access Service (transferred to 21461 Item 201) - Jan 26, 2010
580 Wireless Payphone Service - Jan 26, 2010
585 Centrex Service (transferred to 21461 Item 213) - Jan 26, 2010
590 Music Transmission Service (transferred to 21461 Item 510) - Jan 26, 2010
595 Wired Music Transmission Service (transferred to 21461 Item 510) - Jan 26, 2010
600 TCI Residential Local Exchange Promotion (expired) - Jan 26, 2010
605 TCI Smart Business Saving Pac Promotion (expired) - Jan 26, 2010
610 One Month Free Business Exchange Winback Promotion (expired) - Jan 26, 2010
615 Local Channel Service (Outside the City of Edmonton) (transferred to 21461 Item 522) - Jan 26, 2010
620 Local Channel Conditioning (Outside the City of Edmonton) (transferred to 21461 Item 522) - Jan 26, 2010
625 Local Channel Service (In the City of Edmonton) (transferred to 21461 Item 522) - Jan 26, 2010
630 Local Channel Conditioning (In the City of Edmonton) (transferred to 21461 Item 522) - Jan 26, 2010
640 TCI Additional Residential Line Promotion (expired) - Jan 26, 2010
645 TCI Business Local Exchange Service Charge Waiver Promotion (expired) - Jan 26, 2010
650 TCI Residential Local Exchange Service Charge Waiver Promotion (expired) - Jan 26, 2010
655 Remote Call Forwarding (transferred to 21461 Item 314) - Jun 10, 2011
660 Local Broadcast Video Transmission Service - Jun 1, 2022
665 Digital Channel Service (DCS) - Jun 2, 2014
666 CityNet 200:300 Service (withdrawn) - Jan 26, 2010
670 Local Radio Program Channel Service - Jun 1, 2015
675 Residence Service Packages (transferred to 21461 Item 302) - Jan 26, 2010
680 TCI Centrex Contract Signing Bonus Promotion - Jan 26, 2010
685 ExtendedTCI Smart Business Saving Pac Promotion (expired) - Jan 26, 2010
690 YAK PAK Packages (transferred to 21461 Item 303) - Jan 26, 2010
695 Wireless System Operators (WSO) - Tower Service (transferred to 21462 Item 215) - Jan 26, 2010
700 TCI Megalink Contract Signing Bonus Promotion - Jan 26, 2010
705 Digital Network Services - Dec 20, 2017
706 Megaroute Service (withdrawn) - Dec 20, 2017
707 Managed Digital Private Line (MDPL) Service - Jan 26, 2010
708 Megaplan Service Extension Features (transferred to 21461 Item 506) - Jan 26, 2010
709 Digital Private Line Service Extension Access Service - Jan 26, 2010
710 Customer Volume Pricing Plan (CVPP) (transferred to 21461 Item 504) - Jan 26, 2010
711 Inter-Office Digital Channels (transferred to 21461 Item 503) - Jan 26, 2010
712 Access Special Routing - Jan 26, 2010
714 High Capacity 45 Service (transferred to 21461 Item 509) - Jan 26, 2010
715 Bandwidth Data Service (BDS) (withdrawn) - Jan 26, 2010
716 Megaplan Satellite Access (withdrawn) - Jan 26, 2010
717 Enhanced International Private Line (EIPL) Service (withdrawn) - Jan 26, 2010
718 Megaplan Large Business Service (transferred to 21461 Item 505) - Jan 26, 2010
719 Forbearance of Interexchange Private Line Services (transferred to 21461 Item 508) - Jan 26, 2010
720 Three More for Free and Call Answer Promotion (expired) - Jan 26, 2010
725 YAK PAK Prime Loyalty Promotion (expired) - Jan 26, 2010
730 Slow Speed Channel Service Promotion (expired) - Jan 26, 2010
735 Centrex Contract Signing Bonus Promotion - Jan 26, 2010
740 Emergency Services - Operator Access Coordination Service (transferred to 21461 Item 309) - Jan 26, 2010
745 YAK PAK Family Extension Promotion (expired) - Jan 26, 2010
755 Internet Call Director Free for 30 Days Promotion (expired) - Jan 26, 2010
765 Residence Additional Line One Free Month Promotion (expired) - Jan 26, 2010
775 Business Winback Service Charge Waiver Promotion (expired) - Jan 26, 2010
780 Directory Assistance (transferred to 21461 Item 308) - Jan 26, 2010
785 Additional Individual Line Service Promotion (expired) - Jan 26, 2010
795 Dual Line Call Manager (DLCM) (transferred to 21461 Item 311) - Jan 26, 2010
800 IntelliRoute Service Charge Waiver Promotion (expired) - Jan 26, 2010
805 Business Value Bundle (transferred to 21461 Item 304) - Jan 26, 2010
815 TCI Centrex Add a Line Promotion (expired) - Jan 26, 2010
820 Dual Line Call Management Service Charge Waiver Promotion (expired) - Jan 26, 2010
821 Business Value Bundle (BVB) Service Charge Waiver Promotion (transferred to 21461 Item 304.4A) - Jan 26, 2010x

CRTC 18001 - General Tariff - Basic Services (pre-1999) - Former TCI (Alberta Only)

CRTC 18002 - Competitive Network Services Tariff (pre-1999) - Former TCI (Alberta Only)

CRTC 18004 - V&H Coordinates Tariff - Former TCI (Alberta Only)

CRTC 18006 - Special Assembly Tariff - Former TCI (Alberta Only)

Title Page - Feb 21, 2018
General Terms of Service - Jan 26, 2010
A-900 Centrex Service (expired) - Jan 26, 2010
B-100 Provision of Special Slope Conditions - Unitel Communications Inc. (transferred to 21463 Item 443) - Jan 26, 2010
C-100 to 5xx Integrated Digital Service and Equipment - Digital Local Network Access - Jan 26, 2010
D-100 to 106 Lease of Channels and Equipment - Special Channels (expired) - Jan 26, 2010
D-1000 to 1035 Lease of Channels and Equipment - Other (expired) - Jan 26, 2010
D-1100 Large Capacity Digital Network Service (expired) - Jan 26, 2010
D-300 to 3xx Lease of Channels and Equipment - Channel Equipment (expired) - Jan 26, 2010
D-700 to 7xx Lease of Channels and Equipment (expired) - Jan 26, 2010
E Integrated Digital Service and Equipment - Digital Local Network Access - Jan 26, 2010
F Co-location of Customer-Provided Equipment - Specific Customer Only (expired) - Jan 26, 2010
G Construction Local Access (expired) - Jan 26, 2010
J-100 to 999 Software Facilities and Services (expired) - Jan 26, 2010
Z Interexchange Carriers:Miscellaneous (expired) - Jan 26, 2010

CRTC 18008 - Carrier Access Tariff - Former TCI (Alberta Only)