Policies and disclosures

This section will help you better understand our various policies and legal disclosures, and our commitment to customers.

Information to help you understand TELUS' privacy code, user policies, and legal disclosures and practices.

User terms

By accessing this TELUS web site you agree to be bound by the terms outlined in this section.

TELUS is committed to maintaining the highest standards of ethical professional conduct.

TELUS is committed to integrity in business and has a zero tolerance for bribery and corruption.

Find detailed information about TELUS tariffs.

TELUS is committed to being an environmental leader. Learn about our environmentally friendly policies.

Access our Canadian Radio-Television and Telecommunications Commission (CRTC) mandated quarterly reports.

Find information about TELUS building access agreements.

For telecommunications industry professionals, find TELUS Network Interface Disclosure information, documentation, and contacts.

View our residence exchange local line rates and connection charges for both Alberta and British Columbia.

TELUS applies high ethical standards at all times in dealing with Taxation matters.