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Help create a friendlier world online by taking the TELUS Wise Digital Pledge. For every pledge taken, we will donate $1 to support #EndBullying programs across Canada.
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View the TELUS 2017 annual report
Read our entire annual report online.
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Sustainability
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Policies and disclosures
User terms
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Network interface disclosures
Quality of service
Building access agreements
Code of ethics and conduct
Anti-bribery and corruption policy
Environmental responsibility
Environmental policy
Return and Recycle Program
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About TELUS

Policies and disclosures

This section will help you better understand our various policies and legal disclosures, and our commitment to customers.

Information to help you understand the TELUS code of ethics and conduct, user terms, and legal disclosures and practices.

Policies and disclosures

User terms

By accessing this TELUS web site you agree to be bound by the terms outlined in this section.

Policies and disclosures

TELUS code of ethics and conduct

TELUS is committed to maintaining the highest standards of ethical professional conduct.

Policies and disclosures

TELUS anti-bribery and corruption policy

TELUS is committed to integrity in business and has a zero tolerance for bribery and corruption.

Policies and disclosures

Tariffs

Find detailed information about TELUS tariffs.

Policies and disclosures

Environmental responsibility

TELUS is committed to being an environmental leader. Learn about our environmentally friendly policies.

Policies and disclosures

Quality of service

Access our Canadian Radio-Television and Telecommunications Commission (CRTC) mandated quarterly reports.

Policies and disclosures

Building access agreements

Find information about TELUS building access agreements.

Policies and disclosures

Network interface disclosures

For telecommunications industry professionals, find TELUS Network Interface Disclosure information, documentation, and contacts.