About TELUS
Policies and disclosures
This section will help you better understand our various policies and legal disclosures, and our commitment to customers.
Information to help you understand TELUS' privacy code, user policies, and legal disclosures and practices.
Policies and disclosures
User terms
By accessing this TELUS web site you agree to be bound by the terms outlined in this section.
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TELUS code of ethics and conduct
TELUS is committed to maintaining the highest standards of ethical professional conduct.
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TELUS anti-bribery and corruption policy
TELUS is committed to integrity in business and has a zero tolerance for bribery and corruption.
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Environmental responsibility
TELUS is committed to being an environmental leader. Learn about our environmentally friendly policies.
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Quality of service
Access our Canadian Radio-Television and Telecommunications Commission (CRTC) mandated quarterly reports.
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Building access agreements
Find information about TELUS building access agreements.
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Network interface disclosures
For telecommunications industry professionals, find TELUS Network Interface Disclosure information, documentation, and contacts.
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Local service rates
View our residence exchange local line rates and connection charges for both Alberta and British Columbia.
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