Stories of impact
Delivering meaningful impact through our social purpose
At TELUS, we believe good business and doing good go hand-in-hand. As a company guided by social purpose, our team is deeply committed to leveraging our global-leading technology and compassion to drive social change and enable remarkable human outcomes.
Enabling human connections through connectivity and digitization
We are not only providing globally recognized speed, reliability and expansiveness over our world-leading wireless and PureFibre networks, we are making sure that everyone can access the internet, no matter where they live or their socioeconomic status.
+10,000 youth
connected through Mobility for Good
Our
Internet for Good
® and Mobility for Good
® programs are bridging digital divides, providing low-cost, high-speed internet, free or discounted smartphones and data plans to thousands of low income families, seniors and people with disabilities, as well as youth from care, government assisted refugees and, Indigenous women at risk.We are also providing customized recommendations and training on assistive technology for people with disabilities who face barriers using smartphones, tablets, computers and laptops through our
Tech for Good
™ program, improving quality of life, independence and personal empowerment.
Giving back to build stronger, healthier communities
Over the past two decades, TELUS has become a global leader in social capitalism with a strong legacy of giving, both through volunteer hours and charitable donations.
Our annual signature global volunteer movement,
TELUS Days of Giving
have inspired our team members, retirees, family and friends globally to volunteer in support of our local communities. Since 2000, our TELUS family has volunteered 2.4 million days of giving – more than any other company in the world. As the most giving company, we’ve proven that, together, we can create meaningful change and help build stronger, healthier and more inclusive communities.As a further demonstration of our deep commitment to giving back to our communities, we launched the
TELUS Friendly Future Foundation
in 2018 to connect youth to a world of opportunities. Together, the Foundation and our 19 TELUS Community Boards
in Canada and around the world have granted over $135 million in cash donations to 10,600 youth-focused health and education initiatives since 2005.In addition to charitable granting, the TELUS Friendly Future Foundation has provided over 1,000 bursaries through the
TELUS Student Bursary
program. The program supports hundreds of youth each year who are experiencing financial need and who are committed to making a difference in their communities. Launched in 2023 with a $25 million endowment from TELUS and expanded through an additional $25 million fundraising commitment from the TELUS Friendly Future Foundation, the bursary provides crucial financial support to Canada's most inspirational changemakers, helping them achieve their dreams of pursuing post-secondary education. Not only are we investing in local communities and future changemakers, but through our $100 million
TELUS Pollinator Fund for Good
, one of the world’s largest corporate social impact funds, we’re also supporting the businesses of the future, investing in tech startups that are helping make the world a better place. 
1.5 million hours
of volunteerism in 2024 globally across 33 countries - our most giving year yet
Leading in sustainability to protect our planet
We are global leaders in sustainability. We're helping to reduce our collective carbon footprint by investing in our networks, innovative technologies and sustainable business practices.
Guided by our bold environmental policy, we are committed to reducing energy intensity by 50 per cent by 2030 and on track to achieve net carbon neutrality by 2030.
We’re also making smarter and more environmentally-friendly choices for our customers to help create a sustainable tech cycle of devices — also known as a ‘circular economy’. By repairing, repurposing and recycling technology and offsetting our emissions to regenerate nature, we’re helping build a more sustainable future.
+8 million trees
planted in Canada in 2024 across more than 5,300 hectares
Revolutionizing healthcare for better health outcomes
TELUS has made significant investments to revolutionize the healthcare experience and transform digital access to care by creating a seamless flow of information for patients and professionals.
60,000 patient visits
facilitated in 2024
Now, TELUS Health is Canada’s largest health IT company, providing electronic medical records, pharmacy solutions, health benefits management, mental health services and virtual care - helping improve quality access to healthcare and, support wellness for all.
Backed by the belief that everyone should have access to care when and where they need it, our TELUS
Health for Good
™ mobile clinics offer free primary health care and mental health services to those experiencing homelessness. 
Security, privacy and safety
$125 million
invested over the last 5 years in emergency response, network protection and community investment
As reliance and demand on the digital economy grows, so too does our responsibility to ensure that our customers and communities can remain reliably connected to the services, tools and resources they need, when and where they need them most. As a leading provider of cybersecurity products and services, we also support our communities with the knowledge and information to stay safe online through our free digital literacy program,
TELUS Wise
.Safety is also physical. When disaster strikes, TELUS connectivity provides a critical lifeline for families, communities and emergency responders. Since 2000, our extended TELUS family has enabled $300 million in cash, in-kind contributions and investments to our networks, to plan for, respond and aid those impacted by natural disasters and other crises worldwide. From keeping communications up and running for residents in affected areas, to protecting infrastructure from fires, to providing disaster kits to people fleeing their homes, TELUS helps keep our communities safe and connected in times of crisis.
