
Financial and operating statistics

Financial and operating statistics
Consolidated financial information
Operating statistics
Cash flow statement information
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Profitability ratios
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Debt and coverage ratios
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Employee-related information
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Cash flow statement information
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Profitability ratios
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Debt and coverage ratios
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Other metrics
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Employee-related information
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Segment statistics
Item 1 of 3
- Included a pre-tax gain of $410 million on the disposition of our financial solutions business in the fourth quarter of 2021.
- These are non-GAAP and other specified financial measures, which do not have standardized meanings under IFRS Accounting Standards and might not be comparable to those presented by other issuers. For more information, see Section 11.1 of the MD&A.
- Net income attributed to equity shares for a 12-month trailing period, divided by the average common equity for the 12-month period.
- 2023 and prior years have been restated to conform with the 2024 presentation.
- Excludes restructuring and other costs.
- Capital expenditures excluding real estate development divided by Operating revenues and other income.
- The sum of active mobile phone subscribers, connected device subscribers, internet subscribers, residential voice subscribers, TV subscribers and security subscribers, measured at the end of the respective periods based on information in billing and other source systems. For details on adjustments, see Section 1.3 of the MD&A.
- Excluding employees in TELUS Digital, total active employees were 27,800 in 2024; 31,100 in 2023; 35,400 in 2022; 28,700 in 2021; and 28,400 in 2020.
- Effective for the first quarter of 2024, with retrospective application to January 1, 2023, we reduced our mobile phone subscriber base by 283,000 subscribers to remove a subset of our public services customers that are now subject to dynamic pricing auction models. As a result of this change, associated operating statistics (ARPU and churn) have also been adjusted.
- Effective January 1, 2023, on a prospective basis, we adjusted our mobile phone and connected device subscriber bases to remove 50,000 subscribers and add 82,000 subscribers, respectively, due to a review of our subscriber bases.
- Effective January 1, 2023 on a prospective basis, we adjusted our internet subscriber base to add 70,000 subscribers as a result of business acquisitions.
- Effective January 1, 2024, on a prospective basis, we adjusted our TV subscriber base to remove 97,000 subscribers as we have ceased marketing our Pik TV product.








