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Find information about shareholder and bondholder services, mergers and acquisitions, and more, including downloadable forms.
Shareholder Services and Forms
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Shareholder services and forms

Shareholder services

Please contact Computershare Trust Company for assistance with:

  • Participation in Dividend Reinvestment and Share Purchase Plan
  • Electronic delivery of shareholder documents
  • Dividend payments or direct deposit of dividends into your Canadian bank account
  • Change of address
  • Transfer of shares
  • Loss of share certificates
  • Consolidation of multiple mailings to one shareholder
  • Estate settlements
  • Exchange of share certificates for the new TELUS common and/or non-voting certificates due to a merger or acquisition

Computershare Trust Company

Shareholder Services
100 University Avenue
Toronto, ON M5J 2Y1 Canada
Toll free: 1-800-558-0046 (toll-free in North America)
Tel: (514) 982-7129 (outside North America)
e-mail: telus@computershare.com

Shareholder forms

U.S. IRS Form 8937

Under U.S. federal income tax law, issuers are required to report on Form 8937 the quantitative change in the basis of a security resulting from an organizational action. This requirement therefore applies to the exchange of TELUS Non-Voting shares for TELUS Common shares that occurred on February 4, 2013 and the two-for-one stock split of the TELUS’ Common shares that was effective April 16, 2013. The reporting requirement was put in place to allow investors and others to accurately adjust a shareholder’s tax basis over time. TELUS does not provide tax advice. Please consult your independent tax advisor as to the application of this information to your particular circumstances.

  • Two-for-One Stock Split PDF
  • Share Exchange PDF

TELUS reservation application for common Shares

Reservation Application PDF

This form is to be completed for all transfers of TELUS Common Shares to non-Canadian shareholders, as defined in the Corporation’s Articles and the ownership and control regulations pursuant to the Telecommunications Act (Canada). The form is normally completed by the financial institution who is executing a purchase order for a non-Canadian client.

The reservation system requires non-Canadian purchasers of common shares to obtain a reservation number from Computershare. Email reservation application forms to telusreservations@computershare.com or faxed to 1-877-260-6432 (toll free within North America) or 403-260-6433 (direct dial outside of North America). Please contact Computershare at 1-877-267-2236 if you have any questions about this process.

Dividend Reinvestment and Share Purchase Plan

  • DRISP Plan Text PDF
  • Dividend direct deposit form PDF
  • Shareholder address change form PDF
  • Dividend reinvestment & share purchase plan booklet PDF
  • Dividend reinvestment & share purchase plan enrolment form PDF
  • Optional cash purchase plan form PDF

Other

  • Transfer declaration form PDF
  • Securities Transfer Form PDF