Investor Relations

2020 annual general meeting

As we address the challenges and uncertainties of the COVID-19 pandemic together with our customers, team members and communities, we will be using the power of technology to enable our shareholders and guests to attend our annual general meeting (AGM) in an all-virtual format via live webcast.

Date and time:

Thursday, May 7, 2020 8:30 am PT

*The webcast is compatible with the latest versions of Chrome, Firefox, Internet Explorer 11, Edge and Safari. Please note that Internet Explorer 10 and older versions are not supported.

How to vote your shares:

A summary of the information shareholders will need to attend, participate and vote at our virtual meeting is provided in our 2020 information circular.

How to attend the virtual AGM:

Detailed technical instructions on how to log in and participate in our virtual meeting is also provided in the AGM user guide.

This meeting will feature:

Dick Auchinleck, Chair of the Board

Darren Entwistle, President and Chief Executive Officer

Andrea Wood, Chief Legal and Governance Officer

Related documents:

Presentation PDF

Annual report PDF | Online annual report

Information circular PDF

Voting results PDF

Our response to COVID-19

Dear shareholders, customers and communities,

In 2020, our working, educational and social lives have changed dramatically. As citizens, employees and employers, we have had to respond in unprecedented ways to keep our families, colleagues and fellow citizens safe, informed, healthy and productive.


It is inspiring to see the many ways Canadians are staying strong and demonstrating gratitude and kindness during these times. Help inspire others by tagging #StayStrongStayConnected and share how we are all in this together.

Keeping our team and customers safe, virtually

To help keep you connected and protected, TELUS technicians are now providing virtual support for all installs and repairs, with in-home support being provided for lifeline or emergency services.

Expanding digital healthcare

Babylon by TELUS Health

As we all take important precautions to practice social distancing, Babylon by TELUS Health lets you access healthcare services on your smartphone and in the comfort and safety of your own home. Through our virtual healthcare app, you have access to a free, customized COVID-19 online symptom checker, and patients in B.C., Alberta and Ontario can schedule a one-on-one video consultation with a licensed doctor at no cost.

Health for Good

Everyone deserves to receive healthcare with dignity. Our Health for Good program brings medical care and mental health support directly to those who need it most through specially equipped mobile health clinics. To help during the COVID-19 pandemic, we are repurposing our mobile health clinics to make them available for curbside testing to front-line healthcare workers.

TELUS Home Health Monitoring 

TELUS Health is expanding digital home health monitoring to enable healthcare providers to monitor patients remotely while they recover from COVID-19 in their own homes. Using a web-based dashboard, healthcare providers can remotely track symptoms and provide medical help for more patients, reducing trips to the hospital, optimizing clinical resources and relieving pressure on our healthcare system.

Caring for our communities

TELUS Friendly Future Foundation

In response to the COVID-19 pandemic, our TELUS Friendly Future Foundation has donated $10 million to help urgently support and enhance public healthcare capacity and community response across Canada. This new funding will go toward purchasing new medical technology and equipment, such as ventilators, as well as increased support for food security, outreach to isolated seniors, virtual education programs and mental health initiatives.

Mobility for Good

To date, through our Mobility for Good program, we have donated over 10,000 free phones, tables and prepaid SIM cards, valued at over $5 million, to help ensure those most impacted by COVID-19, including isolated seniors, hospitalized patients and vulnerable Canadians, have access to the devices and services needed to stay in touch with healthcare professionals and their loved ones.

Internet for Good

We are providing two months of free service to all low-income families enrolled in our Internet for Good program to help them manage the financial challenges associated with COVID-19. We are also partnering with school boards in Alberta and B.C. to extend our offer directly to students in need to ensure they have the connectivity they need to learn from home. Internet for Good provides high-speed internet at home for only $9.95 per month.