Connecting Canadians in need

Having access to reliable internet is essential in today’s interconnected world. But for low-income families and people with disabilities, it can still be a struggle.

Internet for GoodTM is an innovative program offered in BC and Alberta that provides eligible Canadians with the tools and connectivity they need to succeed.


Program highlights

  • Internet connectivity for $9.95/month (plus applicable taxes) for 24 months; regular pricing thereafter

  • Speeds of up to 25 megabits per second (where available) and up to 300 gigabytes of data per month

  • Option to purchase a low cost refurbished computer through BC Technology for Learning 

  • No contract or cancellation fees

  • Digital literacy support available at any of our TELUS Learning Centres

  • Access to free TELUS Wise® training and tools to participate safely in our digital world

Video transcript

Extending the impact of Internet for Good during the COVID-19 pandemic

We have empowered School Boards working with us in Alberta and BC to extend our Internet for Good offer directly to families in need. If you have school-aged children and are in need of internet access, please discuss your situation with your child’s school to see if they are participating and if they can provide you with an Internet for Good redemption code.

Learn more about how we are keeping students, educators and school communities all connected.

View PDF

Get connected in 3 easy steps

  1. Confirm that you are eligible and apply by sending your approved documentation via:

    • Email to: internetforgood@telus.com

      or

    • Mail to: 

      TELUS

      Attention: Internet for Good Program

      510 West Georgia Street - Floor 23 

      Vancouver, BC V6B 0M3

      Please include your full name, return address, email address (if applicable) and contact phone number so we can contact you about your application.

  2. Receive program approval, along with a unique TELUS Internet for Good redemption code

  3. Call TELUS to redeem your code to set up your internet service and schedule an installation

Please note:

  • Documentation will be used for eligibility validation and then deleted or shredded. TELUS will be recording your name, mailing address, email (if applicable) and last four digits of a unique identifier. 

  • Individuals are encouraged to enlist the help of a friend, family member or case worker to apply on their behalf if necessary.

Eligibility for low-income Canadian families

Internet for Good supports thousands of low-income Canadian families in BC and Alberta who have children under the age of majority and are currently receiving the maximum Canada Child Benefit.

Approved documentation for application:

A Canada Child Benefit (CCB) statement showing your family net income of less than or equal to $31,120.

Note: The Internet for Good account must be under the name of the individual named on page 1 of the CCB statement.

TELUS is participating in the Connecting Families Government of Canada program.

If you received a letter with a unique access code please visit connecting-families.ca to sign up.

Eligibility for people with disabilities

Internet for Good is available to those who receive the BC Persons with Disability (PWD) benefit or the Alberta Assured Income for the Severely Handicapped (AISH) benefit from the provincial governments or the Canada Pension Plan Disability Benefit (CPPD).

Approved documentation for application

Approved documentation identifying you as a current recipient of the PWD or AISH benefit includes:

  • CRA Statement of Canada Pension Plan Benefit T4A(P)

  • BC Ministry of Social Development and Poverty Reduction Confirmation of Assistance statement

  • Alberta AISH Monthly Assistance Statement.

Learn more about accessibility services provided by TELUS


Bringing digital equality to low-income families

Struggling Vancouver moms Reava Connolly and Jessica Taylor found meaningful connections online and with their children with help from Internet for Good.

Read their story

Contact us

If you have any questions about the Internet for Good program please contact us at internetforgood@telus.com.