Amazing service. It sets us apart.
Putting our customers first means offering you the very best products and services, keeping you connected on our world-class networks, and supporting you when and how you need it.
Amazing service explains why our customers are the most satisfied and loyal1. Whether we’re helping you face-to-face or building industry-leading 5G networks, you’ll enjoy a completely redefined experience.
Amazing service explains why our customers are the most satisfied and loyal.
Help whenever you need it
Whether it’s the convenience of self-serve or a face-to-face conversation, we’re here when you need us.
Drop by a store for a free device checkup or training session. Learn how to help your family stay safe online with TELUS Wise®. Enjoy 24/7 account access on-the-go with My TELUS. And get instant account answers on your phone, tablet or desktop with TELUS Assist.
Plans made for you
Do everything you want online without ever worrying about overage charges.
The TELUS Family Discount
More affordably enjoy our world-class wireless experience together.
Entertainment on any screen
Catch live TV, on-demand shows and movies on your TV, laptop, tablet or smartphone with Pik TV.
Anywhere, anytime access
Watch your shows, manage your home internet, control your security and much more – right from your phone.
The phone you want
Get that new smartphone for as little as $0 up front, plus applicable taxes, with TELUS Easy Payment™ and Bring-It-Back.™ And always know exactly what you’re paying for and how much you owe on your device.
The TV package you want
Optik TV packages now include a premium option like Netflix or Crave + Movies + HBO.
Your loyalty rewarded
Automatically earn points on every dollar you spend when you have two or more TELUS services. Redeem them on exclusive rewards.
Your safety protected
From TELUS SmartHome Security to identity theft protection, keeping you and your family safe is what we do.
A fast and reliable network
Keeping you connected -- even when natural disasters strike -- is our number one priority. We work around the clock to maintain mobility services in affected areas and equip emergency shelters with TELUS PureFibre™ internet.
And as we roll out our 5G-enabled mobile network – making innovations like smart cities and connected cars a reality – we’re investing in bringing you the network of the future.
We’re helping make the world a better place.
By giving 5% of our pre-tax profits back to communities. Connecting Canadians in need. And protecting our planet with zero waste and carbon neutrality by 2030. Let’s make the future friendly – together.