Mobile Klinik Device Checkup app explained

Mobile Klinik Device Checkup is available on iOS and Android devices. Visit the 

Apple App Store

 or 

Google Play

 from your device to download today.

Each of the three tools lives in a separate tab at the bottom of the app. This makes it easy for you to use the right tool for the help you are looking for.

The Checkup tool will run a series of tests directly from your device. It will provide the status and personalized recommendations on:

The Services tool identifies the warranty status of your TELUS device. Based on your warranty coverage and device type, customized service options are displayed to guide you on your next steps for repair. Note: if you’re using an Apple device, you will need to enter your phone number to verify your account and warranty status. This number will not be stored in the app. You can also check your warranty status online at 

telus.com/checkwarranty

.

The Tutorial tool will teach you to use your device for topics ranging from simple to complex. Get step-by-step walkthroughs to learn about all your device-specific features and up-to-date OS features. Examples include Getting Started, Texting and Messaging, Email, and Productivity and Efficiency. You can also browse through all our 

device tutorials

 online.

Mobile Klinik Device Checkup requests a number of permissions to help diagnose and understand your device. This information is used to offer you tailored suggestions on how to improve your device, and to help us improve the app itself. The privacy of your information is protected. You can read more about privacy at TELUS by visiting 

telus.com/privacy

.

We request the following permissions within the Android app when you open it for the first time. After approving them, you will not need to approve them again: