How to manage spam email
Tips and hints for dealing with and protecting yourself from spam email messages.
Most of the time, email is a an excellent way to communicate with friends and family. On occasion, you might receive unsolicited or irrelevant emails for the purpose of advertising, trying to obtain personal data or spreading viruses – this is considered spam.
TELUS email utilizes industry leading filters that prevent you from receiving and forwarding spam. Depending on your spam settings, spam emails may end up in your junk folder. On the rare occasion, spam emails may make their way into your inbox.
Take these extra precautions:
Add TELUS Online Security to increase the level of security and personal information protection on your personal devices
If you receive regular spam or are suspicious, flag the sender as spam:
On your computer, go to email.telus.net
Log into your email account
Select one or more emails
Select the Report spam icon
In the case of emails asking for your TELUS user name and password, forward the email to CDP@telus.com
TELUS will gather all the reports from different customers about the same email and take further steps to protect others from receiving it.
Regularly check your junk mail folder so that you can retrieve any email messages that are valid. Right click to mark it as not spam to improve the filtering going forward
Unsubscribe from unwanted email distribution lists