Troubleshooting for TELUS Business customers: Boost Wi-Fi (ZyXEL VSG-1432)

Troubleshoot your Business Boost Wi-Fi when using a ZyXEL VSG-1432 modem

These instructions explain how to disable the Wi-Fi network running in the background of your Boost Wi-Fi network through your Wi-Fi modem.

To disable your home Wi-Fi network, complete these steps:

Connect to your modem's Wi-Fi network.
Launch your web browser.
Enter the following into the address bar:
192.168.1.254
From your keyboard, press the
Enter
(
Return
) key. The admin login screen is displayed.
To log in, enter the following information:
Username
: admin
Password
: printed on the side of the modem under GUI Access (unless you’ve changed it)
The home screen is displayed. Select
Wireless
.
Under the
Wireless Network Setup
section of the page, change the wireless field to
Disable
to turn off your Wi-Fi network.
Select
Apply
to save your changes.

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