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Retrieving your Wi-Fi password (T3200M) for TELUS Business customers

What to do if you’ve forgotten your Business Wi-Fi network username or password

To find your Business Wi-Fi network name and password, locate your modem and find the details as below:

Pro Tip
: If you have previously changed the Wi-Fi name or password and no longer remember it, you will have to
reset your modem
.

You may see two Wi-Fi Network Names, one ending in
-2.4
and one ending in
-5
. The password will be the same for both. To learn more visit
Dual-Band Wi-Fi Networks
.

Note
: Resetting your modem will revert your customized network name and password to the default network name and password on the device label.

If you are simply looking to change your Wi-Fi name or password and know your current one, visit
change your Wi-Fi name or password
.

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