Requesting Access to My TELUS

You can create your new profile on the

TELUS website

by clicking on .

Provide your email and billing address postal code and phone number on the account.

Select .

To confirm your identity, we’ll send you a 6-digit verification code:

Select the email or phone number where you would like to receive it.

Choose whether you prefer to receive your verification code via text, email.

Select .

You will either receive a text or email with a 6-digit phone code.

Enter your 6-digit verification code and select .

Once your verification code has been entered and we’ve confirmed your identity, you’ll be asked to create your profile:

Enter your first name and last name.

Create your password according to the required criteria.

Select a security question and give your answer. Your security question will be used in case you forget your email or username. Make sure you select a question you won’t have trouble remembering the answer for.

Select .

Log In to your profile.

From the page, click on located around the middle of the page below the inserts showing your services. 

Provide your email and billing address postal code and phone number on the account.

Select .