Skip to content
Skip to search
Click here to find out how the potential Canada Post Strike may impact your order
Personal
Small & Medium Business
Small & Medium Business (1-100)
Commercial (101+)
Partner Solutions (Wholesale)
Health
Agriculture & Consumer Goods
Social Impact
Login
Login
Log in
My TELUS
TELUS Business Connect
TELUS Secure Business
IoT Marketplace
Support
Support
Support
BC
Location
Alberta
British Columbia
Manitoba
New Brunswick
Newfoundland and Labrador
Northwest Territories
Nova Scotia
Nunavut
Ontario
Prince Edward Island
Quebec
Saskatchewan
Yukon
Mobility
Internet & TV
Phone
Security
Managed IT
Small Business Deals
Search Button
Cart has 0 items
Cart
Cart has 0 items
Cart
Click here to find out how the potential Canada Post Strike may impact your order
You're currently in Business Support. For help with a consumer service, visit our
Personal Support page.
Business Support
Purchase an additional or replacement remote — For TELUS Business customers
Purchase an additional or replacement remote — For TELUS Business customers
Learn how to replace or purchase a Business Optik TV remote.
Our latest version of the Optik TV remote, the
Slimline 2
, is compatible with all TELUS Optik TV digital boxes and PVRs, and is programmable to function with most televisions and amplifiers.
How to purchase a remote
The Slimline 2 remote is available for $30 (plus applicable taxes). There are four ways to purchase a new Slimline 2 remote:
Order online
Order a new Optik TV Slimline 2 remote online
. Delivery takes place within 3 business days.
Visit a TELUS store
Our in-store experts can help you purchase a new Optik TV Slimline 2 remote at locations indicated as a
TELUS Store
on
our store locator
. Limited quantities available in-store.
Live Chat
Chat with a TELUS Business Support representative
to purchase a remote. The charges for a new Optik TV Slimline 2 remote can be added to your monthly bill as a one-time charge.
Your account number
will be required, which can be obtained from your
My TELUS account
or your bill.
By phone
Give us a call at
1-888-811-2323
to order a new remote with one our helpful representatives.
Make a warranty claim for a new remote
Is your new Optik TV remote not functioning as it should? Learn how to
troubleshoot your remote control
.
If you continue to experience problems,
visit a TELUS store
* with your remote and
account number
, or
contact us
to order a replacement. Shipping charges may apply.
Note
: *Only TELUS stores (named "TELUS Store" on store locator) are able to help you replace your remote or purchase a new one.
Did this article solve your problem?
Yes
No
Related articles
Rebooting your TELUS Business TV digital set-top box
Follow these steps to restart your Business Optik TV box.
Error Messages on TELUS Business Optik TV
Troubleshoot common error codes on TELUS Business Optik TV
Troubleshooting for TELUS Business customers: Optik TV remote control issues
Find out why your Classic, Slimline or Slimline 2 remote isn’t working and how to fix it.
Stuck on initializing — For TELUS Business customers
My TV has no video
Blank channels — For TELUS Business customers
Tips on restarting your modem or digital box to restore channels
Learn about accessibility at TELUS
function assign() { [native code] }