You're currently in Business Support. For help with a consumer service, visit our
Personal Support page.

Troubleshooting for TELUS Business customers: Office Phone ring problems

Find the reason your phone isn’t ringing

Ring problems can be caused by either a problem with the equipment in your home or a problem in the TELUS network.

The steps listed below will help you isolate the cause of the problem and in some cases resolve it.

If there is a problem with the infrastructure that supports your phone line outside of your business location, these steps will help you confirm the issue is not with your equipment. In this case, you will have to
contact us
.

    Did this article solve your problem?

    Yes
    No

    Related articles

    This Privacy Statement describes how TELUS collects, uses, and discloses your personal information when you use the TELUS Business Connect Mobile App.

    Learn about accessibility at TELUS