No dial tone on your Office Phone (landline)

If the issue is on a single set, you first need to identify if the issue is caused by the phone, the phone jack or the phone cable. Try the following steps, checking for a dial tone after each step:

If none of your business devices have a dial tone and there are no outages in your area, the issue is likely with the lines on site. You can perform the following steps to try to force a line reset:

If you are experiencing issues with any of the steps above, one of our helpful

agents can help

guide you through the process and issue a support ticket.