Frequently asked questions (FAQ) about My TELUS support requests — For TELUS Business customers

Logging a service request with us is straightforward and easy and avoiding the phone for all your non-urgent requests will save you time:

Once you complete the form and submit your request, TELUS Business Support will contact you within seven business days.

Your active requests can be found on the category page:

If you can’t find the Support option you’re looking for, please use the 

My TELUS inquiry form

.

This form can be found under the  category and is used for help with the My TELUS profile or your other self-serve options.