Main menu
All regularly used functions can be found at the top and bottom of the screen.
Recents View Call Log
Tap the Line you wish to call back or to see more details of the call or add options by selecting the time stamp next to the number:
- Call
- Message
- Create new Contact
- Add to Existing Contact
- Block Number
To delete the log, press and hold the number (note this will not delete the log from the Voice Manager).
Voicemail
Tap on the line you wish to listen to, to bring up the Play Voicemail menu. Tap the arrow to return to the Message list.
Text
Note
: In order to SMS to outside phone numbers, you must have a direct phone number assigned to your extension.To view/reply to a new Incoming SMS or previous SMS thread, tap on the name of the sender in the messages list.
Tap
<
to return to the Message list
.Sending a text
Note
: MMS to outside Business Connect and TELUS numbers are not supported at this time.Android
- Tap thegreen text iconon the bottom right.
- Enter contact info and text.
- Tap the right arrow next to the text box to send.
iOS
- Tap the+sign on the top right.
- Enter contact info and text.
- Tap the right arrow next to the text box to send.
Fax
Android
To view a fax:
- Tap the fax you wish to view.
- To forward, click the three dots on the top right of the downloaded fax.
- Press the left arrow to return to the fax page.
To send a fax:
- Tap the green fax icon on the bottom right of the screen.
- Enter or search for the contact information.
- Select cover page.
- Add attachment.
- Tap the right arrow on the top right.
iOS
To view a fax:
- Tap the fax you wish to view.
- To forward click the square and arrow icon on the top right of the downloaded fax.
- Press the left arrow to return to the fax page.
To send a fax:
- Tap the+sign on the top right of the screen >New fax.
- Enter or search for the contact information.
- Select cover page.
- Add attachment.
- TapSend.
Video Camera
Tap the video camera icon to launch, join or schedule a video meeting from your mobile phone.
Phone/KeyPad. Make a call
Tap “
From
” to quickly switch Outbound caller ID option on a per call basis. To change the default, please see the App Settings
.Contacts. View Business, Personal and Favourite contacts
Tap on
All Contacts
to switch between Company, Personal or Favorites.Tap the
+
sign to add a contact.Conference Call
Android
- Tap the four circle icon on the top right corner and selectInviteorStart conference.
- To invite, select between email or text invite.
iOS
- Tap the+sign icon on the top right >New conference.
- To invite, select between email or text invite.
More iOS features
Tap on
More
to view Park Locations and Admin tools.To view Park Locations and Admin tools on Android, click the 3 horizontal lines on the top left of the screen.