Skip to content
Skip to search
Click here to find out how the potential Canada Post Strike may impact your order
Personal
Small & Medium Business
Health
Agriculture & Consumer Goods
Social Impact
Log in
Log in
Log in
Support
Support
Support
BC
Mobility
Internet & TV
Phone
Security
Managed IT
Anniversary Sale
Cart has 0 items
Cart
Click here to find out how the potential Canada Post Strike may impact your order
You're currently in Business Support. For help with a consumer service, visit our
Personal Support page.
Business Connect 23.4 release overview
A summary of the new features and updates in the Business Connect® 23.4 release
The latest core release for TELUS Business Connect 23.4 will be implemented on December 6, 2023.
Here is a summary of the new features available, which edition they impact and the updates that are part of the release.
Unified Desktop App
Available for
Enhanced, Complete and Complete Plus editions
.
The following updates have been made to the Unified desktop App to simplify administration and improve the user experience:
Show custom status in HUD - Extension list
Bulk-delete texts and faxes
Close conversation has been renamed to 'Hide' and we have enabled hiding conversation for Folders
Active call screen layout improvement
Message clustering
Switch between your accounts
Copy phone numbers in the Business Connect app: Phone & Inbox
Mac F6: Add popup for OS permissions
Remove Desktop 2.0 toggle for new account sign ups and set unified inbox off by default
Unified Mobile App
Available for
all editions except Voice
.
The following updates have been made to provide a more user-friendly experience:
Add incoming/outgoing filters to call log
Support AUTO Mode for noise reduction setting - with "Advanced" by default
Echo detection and warning for mobile
Support moderator control for Breakout rooms
Admin and Core/Voice Manager
Available for
all editions
.
MFA (Authenticator app)
DTMF Duration Passthrough
Automate "existing device" (otherphone) provisioning via API
N11 and 988 dialing
Rooms (Android, Mac, Windows)
Available for
all editions
. Versions older than six months will not be supported.
Did this article solve your problem?
Yes
No
Related articles
Frequently asked questions (FAQ) about Cloud Fax — For TELUS Business customers
FAQs about sending a fax by email, fax broadcasts, faxing internationally, or while away from your home or desk.
Business Connect 24.4 release overview
Important new features and updates for TELUS Business Connect 24.4 release
Business Connect 25.1 release overview
Important new features and updates for TELUS Business Connect 25.1 release
Business Connect 24.1 release overview
Important new features and updates for TELUS Business Connect 24.1 release
Business Connect 24.3 release overview
Important new features and updates for TELUS Business Connect 24.3 release
Learn about accessibility at TELUS