Our commitment to you
Respecting privacy means being clear about how we handle personal information and making our approach accessible. Our Privacy Commitment offers an overview of our practices, while our Privacy Code outlines the principles for collecting, using, and sharing personal information. Start with the Privacy Commitment for a summary, or review the Privacy Code for detailed information.
The TELUS Privacy Commitment*
We respect our customers' privacy and take great care to safeguard personal information. As part of our ongoing commitment to putting customers first, we have a long-standing policy of protecting privacy in all of our business operations.
*Applies to our Canadian consumers
The TELUS Privacy Code
Our Privacy Code sets out the general principles that govern the collection, use and disclosure of our customers' and team members’ personal information.
TELUS Health Privacy Policy
Respecting health privacy is central to our mission to be the most trusted wellbeing company in the world. We are deeply committed to embedding robust privacy safeguards into all our business activities, including health products and services. We understand how important the privacy of your health information is to you, which is why it remains a top priority for us.
TELUS Agriculture & Consumer Goods Commitment
As one of the world's largest agricultural tech companies, we are committed to protecting all of our users’ privacy. That way, we can help to feed the world.
TELUS Business Customer Privacy Policy
We manage and safeguard our business customers’ end-users’ personal information, ensuring transparency and trust in all our interactions.
Our Privacy Management Program Framework
A vital part of our commitment to privacy is to be transparent with you about the ways we protect your privacy. We want you to know just how robust our framework for managing privacy is, so, we are pleased to share the framework for our core Privacy Management Program with you.
See how you can protect your information and privacy
We prioritize the privacy and security of your information, but protecting your data and privacy online is a shared responsibility. Learn best practices and tools to help safeguard yourself in the digital world.