Quality conversion support for your clinic

Getting started with your EMR

We know how critical your data is to providing care to your patients. That’s why our experienced TELUS Health EMR team analyzes your data to help accurately and completely migrate your clinical information. We support you before, during and after implementation to help you get the most out of your new TELUS EMR.

Steps for a smooth transition

Get a dedicated project manager

Your project manager is your single point-of-contact from contract signing to EMR launch.

Receive a tailored training plan

Our learning specialist team will develop a customized training plan based on your specific workflow and clinic needs.

Work with a clinical data specialist

A data specialist reviews your clinical workflows to support the mapping of your data and categories from your current EMR to your new TELUS Health EMR.

Test and approve results

Together, we review your migrated EMR data in a test environment, giving you the opportunity to make sure that we’ve got it right before any of your data is moved.

Minimize your downtime

Once we have your approval, we aim to minimize your EMR downtime during the conversion process by working with your clinic’s schedule to ensure the least impact to your operations.

Start using your TELUS Health EMR

Your clinical information is pushed live and you are now ready to start using your new TELUS Health EMR.

Benefit from ongoing support

We continue to support you after your EMR conversion. Access resources on-demand through a dedicated User Community Portal, attend a user group event in a city near you or register for an upcoming user webinar.

See what physicians are saying about moving to a TELUS Health EMR

Thinking about changing your EMR?

Migrating is easier than you think. With more than four million clinical data charts transitioned, TELUS Health is ready to ensure a smooth and successful EMR conversion.

Service you can count on

7M

patient charts have been converted to a TELUS Health EMR

5,200

completed conversions to a TELUS Health EMR

Tips to transition to a new EMR: what to consider when switching

The ELNA medical clinic in Saint-Mathieu-de-Belœil took the plunge and changed from one EMR system to another.

Discover their journey

Get more from your EMR

Enhance your EMR with add-on tools and services such as electronic prescriptions, online appointment booking, automated appointment reminders, eFaxes, patient portals and more.

See all EMR add-ons

Request a sales callback

Have any questions or ready to order?

Or call us at:

1 844 EMR-4YOU

Get technical support

Get in touch with a TELUS Health representative.

Or call us at:

1 844 EMR-4YOU

Additional links

Med Access Community Portal

Sign in from your EMR, and visit the Help section to access the Community Portal

Wolf Community Portal

Access FAQs, customer forums and training materials

Physician Pulse

Digital healthcare insights for physicians